Inside Sales Support Specialist

Company: MacArthur Co
Location: Cedar Rapids
Posted on: August 7, 2022

Job Description:

Description:
With all your career options, why not choose a company where you can own part of the business?MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.As a Sales Support Specialist, you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, build an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.Responsibilities:Support the daily sales operations of a building materials distribution centerWork with customers and co-workers to build solid relationships based on trust and competenceWork at a steady pace with familiar processes and co-workersThink about steps necessary to make the customer experience successfulThorough and precise; diagnose problems and provided proven solutionsOpportunity to work within own area of expertise to assure high-quality, by-the-book, resultsThe chance to learn and practice in an orderly, stable environmentBe friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, and our customersAble to handle detailed work quickly & correctlyFollowing up carefully and cheerfully with customers to ensure preservation of relationshipsSupport a fast-paced environment with multiple projects going simultaneouslyOpen, flowing communication is importantSupport outside sales team membersDirectly work with long-term customers on a daily basisFinalize and oversee the fulfillment of customer ordersBenefits Package:Outstanding Family Medical Benefits PackageSubstantial Stock Ownership ProgramCompetitive Compensation PackagesPaid Time Off (PTO) & 8 Paid Holidays Each YearEmployer Sponsored Family Dental Insurance401k and Roth 401k Investment AccountsEmployer Sponsored Life & Disability Insurance

Requirements:
Detail-oriented and focused; can concentrate on the task at hand for long periodsAvoid over-committing or over-promisingSocially-focused "How can I help you?" attitudeLead by example, with first-hand knowledge of area of expertiseFollow established guidelines, structure, and policies, while working with and for othersCooperative, easy-going, and agreeable in getting along with othersExperienced with Microsoft Office Suite (Excel, Outlook, Word)Ideal candidates have a few years of inside sales & customer service experienceRoofing, mechanical, industrial, HVAC and siding product knowledge and experience preferredStrong communication skillsExperience around the construction industry is helpfulBe a team player who isn't afraid of leadingWilling to jump in and roll up your sleeves to help out when necessaryPersuasive teaching style to communicate the company's products and servicesIntent on listening and able to communicate in a concise manner while being willing to ask questionsThis job description is a summary; more details of responsibilities are provided during interviews.PM22PI188025497

Keywords: MacArthur Co, Cedar Rapids , Inside Sales Support Specialist, Sales , Cedar Rapids, Iowa