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Telecommute Bilingual Spanish Customer Service Agent

Company: VirtualVocations
Location: Cedar Rapids
Posted on: January 16, 2022

Job Description:

An IT services company is in need of a Telecommute Bilingual Spanish Customer Service Agent.

Candidates will be responsible for the following:
Answer inbound calls from citizens and provide answers to the questions surrounding COVID-19
Schedule Vaccination Appointments with web based software.
Record accurate data and information from the calls in our on-line system
Skills and Requirements Include:

1 year (Preferred) customer interaction experience either on phone or in person
Able to use an online tool as call reason code and interaction notes
Fluent in Spanish and ability to work remote and the ability to work an 8 hour shift
Will represent our clients in a professional, service-oriented manner
Own your own computer (Windows 10 OR Mac running Catalina)

Keywords: VirtualVocations, Cedar Rapids , Telecommute Bilingual Spanish Customer Service Agent, Sales , Cedar Rapids, Iowa

Click here to apply!

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