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Call Center Agent

Company: Robert Half
Location: Cedar Rapids
Posted on: April 9, 2021

Job Description:

Ref ID: 01520-9502905464Classification: Call Center AgentCompensation: $12.00 to $12.00 hourlyAn outgoing and articulate candidate is needed to fill a current opening as Customer Service Representative with an expanding Cedar Rapids company. The Customer Service Representative should have previous customer service experience including proven first call resolution skills, excellent written and verbal communication skills, strong interpersonal skills, intermediate data entry abilities, and proficiency with Microsoft Suites.These traits are required due to the nature of the Customer Service Representative position which includes answering incoming customer calls and assisting them with any questions or issues that they may have. This needs to be done with a high level of call resolution as well as productivity, and notes regarding these will need to be made in a database. Job Requirements:Desired Skills: Advanced Basic Office Skills, Intermediate Typing 45-60 WPM, Advanced E-Mail, Advanced Customer Service, Intermediate Microsoft Excel, Intermediate Microsoft Word.If you are interested in Customer Service Representative opportunities like this one - we are hiring in MULTIPLE divisions, APPLY today to get more details or call Abbey at 319-366-7942OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half, Cedar Rapids , Call Center Agent, Sales , Cedar Rapids, Iowa

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