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3rd Shift Dispatcher

Company: West Side Transport
Location: Cedar Rapids
Posted on: May 11, 2024

Job Description:

*Position Title: *3rd Shift Dispatcher*Position Reports to: *Off-Shift Supervisor*Position Schedule:* 4 day work week: Thursday - Sunday, 9:30 pm - 7:30 am*Position Summary: *Under general supervision, processes messages & phone calls from drivers; sends load and customer information to drivers; ensures drivers are aware of their current plan and pre-plans for the future; sets up rescues for priority loads as needed; communicates need-to-know information to day-shift; strives to maintain and improve driver retention efforts at all times.Essential Functions:* Dispatches drivers; processes inbound messages from drivers and answers questions via the In-Cab Messaging System and phone calls. Sends load plans, customer information, route suggestions, local directions and fuel solutions in a timely manner so drivers are always well informed and can trip plan properly.* Ensures ETAs and PTAs are updated and accurate.* Notifies day-shift if a pre-plan/ load plan will no longer work for a driver.* Plans drivers and sets up rescues as needed.* Trains with other related departments as necessary according to company needs; participates in company-wide training to improve self-learning and works to maintain mutual respect and professionalism with co-workers and management to sustain a positive team environment.* Performs other related duties as assigned.*Necessary Qualifications: *Must be capable of working alone during the shift. Experience with transportation, computer systems, satellite systems and Innovative software all beneficial. Problem solving and good communications skills are a must.*Physical Qualifications: *Ability to lift up to 20 lbs. Long periods of sitting and use of telephone and satellite systems required.Job Duties:* Maintain contact with drivers throughout their shifts and address any routing issues they might have* Monitor road conditions, construction zones, and accidents in order to revise routes as needed* Update customers on the status of their deliveries including any delays that occur* Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels* Other duties as requestedPay Frequency:* Bi weekly or Twice monthlyWork Remotely* NoJob Type: Full-timePay: From $46,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Vision insuranceSchedule:* 10 hour shift* Night shiftEducation:* High school or equivalent (Required)Experience:* dispatching: 1 year (Preferred)Shift availability:* Overnight Shift (Required)* Night Shift (Required)Work Location: In personby Jobble

Keywords: West Side Transport, Cedar Rapids , 3rd Shift Dispatcher, Professions , Cedar Rapids, Iowa

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