Help Desk Analyst I
Company: Robert Half
Location: Cedar Rapids
Posted on: February 23, 2021
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Job Description:
Description Robert Half Technology might have the Help Desk
Analyst job for you, if you want to work in an innovative and
fast-paced environment. This is a great job for a creative with a
talent for solving both routine and unique problems. Candidates who
can support local and field users in a highly visible role that has
a positive impact on both the department and the company will be a
good fit for this position. This Help Desk Analyst role is based in
the Cedar Rapids, Iowa area and is a long-term temporary
opportunity.Responsibilities- Independently investigate and
implement solutions to technical issues - Provide IT assistance for
operating systems, productivity software, and a variety of other
software applications used internally- Assist and follow up on
technical help tickets submitted via phone, email, and walk-ups-
Troubleshoot recurring technical issues and suggest solutions to
address the root of the problems Requirements - 3+ years of prior
experience- Ability to simplify complex problems and build
solutions- Background in browser, websites, and resolution of
issues with business applications- Familiarity with basic
networking concepts- Foundational knowledge in Call Center Customer
Service- Knowledge of Web Browsers- Internet Browsers experience-
Basic Network Troubleshooting experience desired Robert Half
Technology matches IT professionals with remote or on-site jobs on
a temporary, project or full-time basis. From roles in software and
applications to IT infrastructure and operations, we provide you
unparalleled access to exciting career opportunities.Our
experienced staffing professionals can promote you to employers and
advocate on your behalf. We provide access to top jobs, competitive
compensation and benefits, and free online training. For more
opportunities, get the Robert Half app and receive instant
notifications when our AI matches you with jobs.When you work with
us, you're working with the best. Robert Half has been recognized
as one of FORTUNE's "Most Admired Companies" every year since 1998
and was named to Forbes' inaugural list of America's Best Temporary
Staffing Firms.Questions? Call your local office at All applicants
applying for U.S. job openings must be authorized to work in the
United States. Benefits are available to temporary professionals.
Visit for more information. 2020 Robert Half Technology. An Equal
Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply
Now," you're agreeing to Robert Half's Terms of Use ( ). - provided
by Dice
Keywords: Robert Half, Cedar Rapids , Help Desk Analyst I, Professions , Cedar Rapids, Iowa
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