Remote Junior Computer User Support Specialist

Company: VirtualVocations
Location: Cedar Rapids
Posted on: January 27, 2023

Job Description:

An IT service management company needs applicants for an opening for a Remote Junior Computer User Support Specialist.

Individual must be able to fulfill the following responsibilities:
Respond to trouble tickets to resolve user problems
Open trouble tickets to track and resolve user problems
Provide phone, remote, and desk-side technical support to users
Skills and Requirements Include:

Communicate verbally in person
Public Trust Clearance by start date
ITILv4 Foundation Certification within 90 days of starting on contract
0-5 years of experience and high school diploma
Experience as a remote worker demonstrating time management and self discipline

Keywords: VirtualVocations, Cedar Rapids , Remote Junior Computer User Support Specialist, Other , Cedar Rapids, Iowa

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