Teller Service Associate (Cedar Rapids)
Company: Dupaco Credit Union
Location: Cedar Rapids
Posted on: January 24, 2023
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Job Description:
DescriptionHere at Dupaco, we pride ourselves on delivering an
exceptional member experience with each and every interaction. To
keep up with our growing membership, we are calling out for
friendly, self-motivated, individuals who think outside of the box
and have a passion for helping people! As a Teller Service
Associate, you'll be connecting with our members to assist them
with their transactions and identify additional opportunities to
improve their financial future.You'll be:+ Connecting with members
and potential members by providing courteous, professional and
knowledgeable service to increase member satisfaction and account
usage+ Accurately and efficiently processing transactions - such as
deposits, payments, withdrawals, cashing checks, etc.+ Actively
listening to identify the member's unique needs and educating them
on appropriate credit union products/ services+ Understand the
technology that is available to the members and demonstrate to them
how to use it+ Performing miscellaneous operation duties in
accordance with established policies and procedures+ Promoting a
positive and professional image of the credit unionYou'll need:+
High school diploma or equivalent (i.e. GED) or equivalent
experience+ Customer service & cash handling experience preferred+
Ability to exude confidence and lead by example in providing
outstanding member service to members, potential members, and
coworkers+ Excellent communication skills with the ability to
adjust your communication style to your audience+ A positive
attitude and strong desire to help others+ Excellent computer
skills with the ability to navigate between multiple programs
***Starting pay for this position is $17.65/HR with incentive
opportunities and a progressive benefits package.
QualificationsSkillsRequired+ Microsoft Outlook: Some Knowledge+
Microsoft Word: Some Knowledge+ Microsoft Excel: Some Knowledge+
Customer Service: AdvancedBehaviorsRequired+ Detail Oriented:
Capable of carrying out a given task with all details necessary to
get the task done well+ Dedicated: Devoted to a task or purpose
with loyalty or integrity+ Team Player: Works well as a member of a
groupMotivationsRequired+ Ability to Make an Impact: Inspired to
perform well by the ability to contribute to the success of a
project or the organizationEducationRequired+ High School or
betterExperienceRequired+ Customer ServicePreferred+ Cash Handling+
Financial IndusrtyEqual Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Dupaco Credit Union, Cedar Rapids , Teller Service Associate (Cedar Rapids), Other , Cedar Rapids, Iowa
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