Teller Service Associate (Cedar Rapids)

Company: Dupaco Credit Union
Location: Cedar Rapids
Posted on: January 24, 2023

Job Description:

DescriptionHere at Dupaco, we pride ourselves on delivering an exceptional member experience with each and every interaction. To keep up with our growing membership, we are calling out for friendly, self-motivated, individuals who think outside of the box and have a passion for helping people! As a Teller Service Associate, you'll be connecting with our members to assist them with their transactions and identify additional opportunities to improve their financial future.You'll be:+ Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage+ Accurately and efficiently processing transactions - such as deposits, payments, withdrawals, cashing checks, etc.+ Actively listening to identify the member's unique needs and educating them on appropriate credit union products/ services+ Understand the technology that is available to the members and demonstrate to them how to use it+ Performing miscellaneous operation duties in accordance with established policies and procedures+ Promoting a positive and professional image of the credit unionYou'll need:+ High school diploma or equivalent (i.e. GED) or equivalent experience+ Customer service & cash handling experience preferred+ Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers+ Excellent communication skills with the ability to adjust your communication style to your audience+ A positive attitude and strong desire to help others+ Excellent computer skills with the ability to navigate between multiple programs ***Starting pay for this position is $17.65/HR with incentive opportunities and a progressive benefits package. QualificationsSkillsRequired+ Microsoft Outlook: Some Knowledge+ Microsoft Word: Some Knowledge+ Microsoft Excel: Some Knowledge+ Customer Service: AdvancedBehaviorsRequired+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well+ Dedicated: Devoted to a task or purpose with loyalty or integrity+ Team Player: Works well as a member of a groupMotivationsRequired+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationEducationRequired+ High School or betterExperienceRequired+ Customer ServicePreferred+ Cash Handling+ Financial IndusrtyEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Dupaco Credit Union, Cedar Rapids , Teller Service Associate (Cedar Rapids), Other , Cedar Rapids, Iowa