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Customer Care Specialist

Company: Dental Prosthetic Services
Location: Cedar Rapids
Posted on: September 24, 2022

Job Description:

Are you a college student looking for a side job? Needing some extra income? Looking for a new opportunity with potential to grow? We are looking for Full and Part Time Customer Care Specialists to join our growing team!

We currently have a variety of skill level positions including:

  • Entry level position that offers hands on training to help you succeed.
  • Skilled administrative position working on the computer, entering data, printing prescriptions and photos and various technical skills along with being able to Communicate professionally with Dental offices.

    Are you enthusiastic, customer focused, passionate and caring? Do you thrive in a dynamic, "customer first" environment?

    We currently have a few possible different options/shifts available:

    • 08:30 AM – 5:30 PM Monday – Friday (FT)
    • 11:00 AM – 8:00 PM Monday - Friday (FT)
    • 2:00 PM -11:00 PM Monday – Friday (FT)
    • 4:00 PM - 8:00 PM Monday- Friday (PT)

      As a member of our Customer Care team, you will be responsible for accurately processing incoming and outgoing cases, reading prescriptions and accurately receiving them, disinfecting new cases, packing and shipping and providing world class service to our customers and performing a variety of other administrative tasks.

      You will be given the tools and resources to make a difference in the lives of the patients we serve while adding to the growing success of our Agile work environment that values smart, capable, creative people who are able to work in self-organizing teams.

      Personal accountability, courage, curiosity, a willingness to learn and respectful interactions are a MUST. Successful candidate must be detail oriented and have the ability to thrive in a fast paced environment.

      This position will require you to be able to do a variety of tasks and is/ can include sitting, standing, bending and lifting for the entire shift.


      • Minimum one year customer service and/or administrative experience required.
      • Previous experience in a dental office setting is a plus.
      • Data entry and computer skills required.
      • Microsoft office experience is preferred.
      • Must be able to or willing to learn how to read cursive and prescriptions.

        DPS is a family owned full service laboratory with over 45 years of history providing dentists with high quality dental appliances. We offer a competitive salary, benefits and on the job training.

        If you are interested in pursuing a career with Dental Prosthetic Services, click apply now to submit your resume via email today!

        DPS is an Equal Opportunity Employer. Pre-employment drug screen required.

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Keywords: Dental Prosthetic Services, Cedar Rapids , Customer Care Specialist, Other , Cedar Rapids, Iowa

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