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Remote Real Estate Platform Customer Success Specialist

Company: VirtualVocations
Location: Cedar Rapids
Posted on: August 6, 2022

Job Description:

A real estate platform has an open position for a Remote Real Estate Platform Customer Success Specialist.

Must be able to:
Support Agents and Loan Officers in delivering outstanding customer service for buyers
Act as a subject matter expert in Tier 2 customer escalations from both Agents and Loan Officers
Partner with internal stakeholder team to ensure customer questions are resolved thoroughly and urgently
Position Requirements Include:

3 years of experience in customer service and support
Experience handling inbound and outbound calls to resolve complex customer issues
Attention to detail in delivering best-in-class customer experiences

Keywords: VirtualVocations, Cedar Rapids , Remote Real Estate Platform Customer Success Specialist, Other , Cedar Rapids, Iowa

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