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Quality Control/Mortgage Assistant

Company: GreenState Credit Union
Location: North Liberty
Posted on: June 23, 2022

Job Description:

Coordinates first mortgage third-party post-closing quality control audits. Assists Quality Control Lead with duties, as requested.

At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.
Performs essential duties and responsibilities in the following areas which may include, but are not limited to, those listed and are subject to change.

Adheres to the Credit Union's core values and Service Standards in carrying out GreenState Credit Union's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.
Ensures confidentiality of member and employee information.
Supports a diverse and inclusive work environment.
Adheres to all state, federal and credit union regulations, policies, and guidelines.
Coordinates post-closing secondary market audits.
Coordinates audits with third parties including but not limited to Credit Plus, Radian, Arch MI, MPF/FHLB and CoreLogic.
Provides assistance to Quality Control Lead with select duties as requested.
Maintains a tracking system for third party mortgage post-closing quality control findings.
Maintains tracking of mortgage post-closing quality control statistics and identifies trends.
Tracks all flipped loans.
Monitor Mortgage Department Adverse Action Notices to reasonably ensure that notices are sent to the borrower within the required timeframe.
Produces various reports as requested.
Provides rate exception report to Chief Mortgage Officer for acknowledgment and retains documentation for Internal Audit.
Assists Vice President/Compliance and Risk on various projects as requested.
Other duties as assigned.

Associates Degree or completion of a specialized course of study or certification in related field with at least two years of mortgage, lending or quality control related experience.
High level of accuracy and attention to detail required.
Lending policies and Real Estate knowledge required.
Strong problem-solving skills.
A solid understanding of mortgage loan documentation.
Strong interpersonal skills necessary to gather data from a number of sources and to represent positively the Credit Union during such contacts.
Ability to develop and maintain effective working relationships with co-workers.
Proficiency with related computer applications, spreadsheets, etc.
Ability to multi-task.
Self-motivated with the ability to work with limited direct supervision while maintaining a focus on tasks and responsibilities.
Ability, availability, and willingness to work flexible hours to accomplish workload.
Must be bondable.

Keywords: GreenState Credit Union, Cedar Rapids , Quality Control/Mortgage Assistant, Other , North Liberty, Iowa

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