Salesforce Administrator - Hybrid
Location: Cedar Rapids
Posted on: June 24, 2022
Become the next FACE of MRA!
Friendly. Accountable. Centered on Members. Engaged.
MRA = Problem Solved.
That's the FACE Culture that we live and breathe here at MRA. MRA
is searching for a dynamic Salesforce Administrator who will
support the ongoing development of our salesforce.com deployment.
The successful candidate will have a record of success in improving
processes and user adoption using the Force.com platform. The
Salesforce Administrator will be responsible for the executing on
the day-to-day, support, reporting, training, maintenance,
configuration, and improvement of our CRM platform.
Position: Salesforce Administrator
Technical Design / Technical Leadership
Translates business and technical requirements into designs that
satisfy the business needs and comply with approved standards.
Work hand in hand with SF Platform Manager in defining customer
requirements as technical design.
Provide SFDC Admin perspective and input during brainstorming and
"Art of the Possible" innovation engagements with stakeholders as
well as targeted solution discussions alongside BA resources.
Recognizing the leadership and strategic influence as a Sr. member
of our team, balanced and broader understanding is expected.
Building partnerships, exhibiting sound decision making, gaining
trust and credibility with our customers and leadership alike.
Declarative Development (page layouts, fields, views, validation
rules, formula fields, process builder, Flow and advanced functions
specific to the platform).
Testing and QC
Lead validation efforts by performing and/or assisting others in
validating the solution performs as expected. This includes, and is
not limited to, system integration testing, performance testing,
user acceptance testing, and defect remediation.
Deployment and Production Support
Aids in a host of production support activities that include
Break/Fix support, maintenance upgrades, transition activities,
audit and compliance support, small enhancements, etc.
Create and maintain system documentation and training
Ensure all code/solution development meets/exceeds all internal
change control protocols and policies.
Takes the initiative to focus on self-study for skills
enhancements. Includes Trailheads for Salesforce, and Certification
Leverages corporate provided self-development resources such as
LinkedIn Learning and our special offerings through HR.
Bachelor's Degree in Computer Science, Business, Engineering, Math
or related field.
Salesforce Admin. Certification required - OR - 3+ years Salesforce
Administration experience strongly preferred.
Must be able to work and travel to MRA locations as needed.
Experience and Qualifications:
Strong understanding of the customary Salesforce data architecture
and data relationship capabilities and limitations
Strong communicator - Ability to communicate in writing, verbally,
visually, and technically to all levels of the organization in a
proactive, contextually appropriate manner. SOP writing
Competent in MS Office and various other technology.
Advanced understanding of SFDC declarative development and
administration utilities such as process builder, workflows, Flow,
approval processes, and custom labels- Excellent problem-solving
skills, strong analytic skills with experience in applying root
cause analysis- Evidenced experience with incident management a
Experience building, writing and executing test cases a plus.
Excellent listening skills, strong ability in interpreting customer
business needs and translating them into application and
Able to prioritize work by dividing time, attention and effort
between current project workload and on-going support tasks.
Ability to adapt to changes in processes, procedures, and
Solid organizational skills.
Experience with Salesforce integrations such as Nintex DoGen,
Docusign, Pardot, Marketo, Accounting Seed or similar.
Ability to work remote.
Full Job Description
Keywords: MRA, Cedar Rapids , Salesforce Administrator - Hybrid, Other , Cedar Rapids, Iowa
Didn't find what you're looking for? Search again!