Senior BSA/Fraud Specialist

Company: GreenState Credit Union
Location: North Liberty
Posted on: January 16, 2022

Job Description:

Overview

POSITION SUMMARY:
This position assists with the duties of the BSA/Fraud Officer. This position is responsible for reviewing analyzing and investigating system generated alerts for potentially illegal or fraudulent transactions, responding to escalated calls and emails on fraud and suspicious activity issues from operational departments and investigating leads from internal and external sources with proper follow-up and documentation. This position is responsible for the filing of Currency Transaction Reports (CTRs) as well as initial filing, refiling and final queue of Suspicious Activity Reports (SARs). This position will provide superior member service to internal staff and external members while monitoring and assisting in fraud investigations, while also helping ensure Credit Union compliance with Bank Secrecy Act regulations.

GREENSTATE CULTURE:
At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.

Salary range for this position is $57,058.20 - $85,587.30, with a progressive benefits package.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITITES: Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:
Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Supports a diverse and inclusive work environment.
Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.
Displays thorough knowledge and understanding of the Credit Union's financial products, services, members, and geographic locations, and the potential money laundering and terrorist financing risks associated with those activities.
Assists with the duties of the BSA/Fraud Officer.
Provides internal support to BSA/Fraud Specialist I and BSA/Fraud Specialist II for escalation issues and situations.
Reviews and analyzes card and fraud alerts provided by the Verafin monitoring system that identifies deposit accounts that may be engaging in or being targeted for illegal and/or fraudulent activity.
Investigates, using analysis and judgement, to determine which course of actions may be appropriate to limit potential losses to both GreenState and our members. This includes but is not limited to; check kiting, inactive accounts, new accounts, stolen check fraud, debit card fraud, remote banking fraud, and suspicious activity reports, watch lists, and risk management.
Manages escalated calls, emails, and inquiries on fraud account issues from operational and frontline departments. Advise frontline staff on resolution of fraud account issues.
Manages escalated calls, emails and inquiries from operational and frontline departments concerning questions with BSA related requirements and processes.
Reviews and analyzes Currency Transaction Reports (CTR) for accuracy and timely Regulatory filings.
Submits complete CTR's.
Reviews, analyzes, and investigates alerts generated by the monitoring system for potential money laundering, BSA violations, terrorist financing and other financial crimes.
Submits completed Suspicious Activity Reports (SARs).
Reviews completed SARs and queue for submission to FinCEN.
Works with operations units to investigate transactions that are suspicious in nature.
Monitors and reviews FinCEN 314(a) requests on a bi-weekly and as needed basis.
Reviews and analyzes potential hits of member database against OFAC watchlists. Provides expertise and advice to operations staff regarding potential OFAC watchlist hits.
Ensures the Credit Union's compliance with BSA member identification program regulations by monitoring and reviewing high risk accounts as necessary and aiding in training operations staff in required due diligence procedures.
Continues to build proficiency of BSA techniques and AML principles by attending training, and continuing education courses as appropriate.
Work with Training Department and assist in staff training on relevant BSA and fraud topics.
Other duties as assigned by management.

Qualifications

JOB REQUIREMENTS:
Two year college degree or completion of a specialized course of study or certification in related field along with a minimum of five years of banking or BSA/AML/Fraud related experience.
Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services.
Strong interpersonal and persuasive skills to represent the Credit Union in a positive way during periods of stressful member contact.
Interpersonal skills necessary to gather data from a number of sources and to represent positively the Credit Union during such contact.
Ability to effectively analyze information and situations in the course of reviews and investigations.
Ability to prioritize assignments and organize work efficiently, to handle large volumes of details.
Ability to quickly adapt to and analyze a wide variety of potentially sensitive situations involving member accounts and member contact.
Ability to work independently.
Accuracy and attention to detail required.
Strong computer literacy and knowledge of computer software (MS Office).
Must be bondable.

PI160302876

Keywords: GreenState Credit Union, Cedar Rapids , Senior BSA/Fraud Specialist, Other , North Liberty, Iowa