Company: GreenState Credit Union
Location: North Liberty
Posted on: November 19, 2021
This position is responsible for developing electronic courses to
deliver information to employees in an engaging, efficient, and
effective manner. This includes: working with subject matter
experts and the Service Training team to identify content suitable
for inclusion in electronic courses; designing course components,
flow, and assessments; to support learning; developing, managing,
and maintaining written documentation of procedures to further
support content delivered through online courses; and development
and maintenance of the content on the LMS and Knowledge Base. This
role works closely with Service Training Team delivering
instruction in the classroom to develop and design electronic
training courses and deliver them through a learning management
Pay range for this hourly position is $21.03 - $31.55 with a
progressive benefit package.
Performs essential duties and responsibilities in the following
areas which may include, but are not limited to those listed, and
are subject to change: Adheres to the Credit Union's core values
and Service Standards in carrying out GreenState's mission and
Demonstrates a positive member service (internal and external)
focus at all times, greeting members and guests with a smile and
eye contact immediately upon their arrival, using their name or
acknowledging them, and thanking them for their business.
Demonstrates teamwork in all interactions with coworkers and in the
completion of all duties and responsibilities.
Ensures confidentiality of member information.
Plays a vital role in enriching the community by participating in
community service organizations and/or Credit Union sponsored
events, on an annual basis.
Meets with subject matter experts and the Service Training team to
identify content that is best delivered through an electronic
courses and e-learning platforms.
Identifies critical course objectives.
Works as content liaison for change management for credit union
organizing change information into consumable article and or LMS
Packages course content for media design electronic course content
Assists in developing engaging electronic courses by creating
graphics and animations to reinforce critical concepts, enhance
transfer of knowledge, and aid knowledge retention.
Verifies that finished courses meet the objectives specified by
subject matter experts.
Acts as an administrator for the Learning Management System to
deliver completed course content and assign learning plans as
directed by the Services Training Manager.
Refreshes and updates content to keep employees engaged both
through LMS and Knowledge Base.
Works with Knowledge Base Associates to help administer and
maintain a written policy and procedures manuals. Assist with the
creation of written procedures when none exist.
Maintains document tags and metadata to optimize search
Assists with the creation of written training documents, learning
aids, handouts, and PowerPoints for use in instructor-led training
Identifies, promotes, and evaluates innovative ideas for delivery
of electronic content using all systems and software available.
Seeks out opportunities to create efficiencies in the delivery of
content to employees.
Performs other duties as assigned.
Minimum one year of experience in a training, graphic design, or a
closely related field required.
High School Diploma or equivalent (GED); a four year degree is
Experience with Articulate Storyline and Photoshop preferred.
Experience with graphic design and website layout and design
Experience with or knowledge of marketing theory or strategies
Proficiency with a wide variety of graphics, audio, and animation
Strong written and interpersonal communication skills.
Excellent visual layout and design skills.
High scanning accuracy with extreme attention to detail.
High quality standards with a focus on quality over quantity.
Resourceful and well organized with the ability to execute multiple
projects concurrently within required timelines.
Resourceful in finding additional resources to assist with content
Thorough understanding of creative commons licensing, attribution
rules, and copyright law.
Stays current with emerging electronic training design and adult
Self-directed nature, ability to work independent of supervision
with responsibility for direction, control, or planning of new
Creative and adaptable with good problem solving skills.
Reports to work punctually, works all scheduled hours, and works
overtime as necessitated by business demand.
Must be bondable.
Keywords: GreenState Credit Union, Cedar Rapids , Instructional Designer, Other , North Liberty, Iowa
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