Customer Support Associate (PT / Work From Home)
Company: Squarespace
Location: Cedar Falls
Posted on: June 12, 2021
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Job Description:
[Customer Service / Remote] Anywhere in U.S. / No Phones
(email+chat only) Generous pay / Paid Sick Time + Retirement
Benefits - As a Customer Support Associate you'll: Respond to live
chats and customer-submitted email requests in a timely manner;
Guide customers through questions and issues with their Account-
Billing- or- other transactional inquiries; Achieve set targets
across Quality and Productivity in email and live-chat; Communicate
system issues to our Product Support team; Identify non-standard
customer experiences and escalate issues...Hiring Fast >>
Keywords: Squarespace, Cedar Rapids , Customer Support Associate (PT / Work From Home), Other , Cedar Falls, Iowa
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