Posted on: June 12, 2021
Job Title: Bakery Wrapper FLSA: Non-Exempt
Department: Bakery Revision Date: 05/2015
As a Bakery Wrapper, this position will be responsible for
counting, wrapping, and labeling product and serves as the final
inspector of product before it is displayed. Additionally you will
ensure a positive company image by providing courteous, friendly,
and efficient customer service to customers and team members.
Accountable and Reports to: Store Director; Assistant Director;
Store Operations, Perishables, Health Wellness Home; Managers of
Store Operations, Perishables, Health Wellness Home; Assistant
Managers;, Bakery Manager, Assistant Bakery Manager, Baker,
Direct Reports: None
Primary Duties and Responsibilities:
Provides prompt, efficient and friendly customer service by
exhibiting caring, concern and patience in all customer
interactions and treating customers as the most important people in
Smiles and greets customers in a friendly manner, whether the
encounter takes place in the employee's designated department or
elsewhere in the store.
Makes an effort to learn customers' names and to address them by
name whenever possible.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or
performing other tasks in every way possible to enhance the
Answers the telephone promptly when called upon, and provides
friendly, helpful service to customers who call including taking
Works with co-workers as a team to ensure customer satisfaction
and a pleasant work environment.
Takes customer orders at the bakery counter.
Wraps, weighs, and labels product.
Applies merchandising labels to product.
Stocks cases and rotates product with emphasis in
Serves as the final inspector of product before it is
Ensures signage is correct.
Understands and practices proper sanitation procedures and
ensures the work area is always clean and neat.
Ensures availability of all advertised items and informs the
Bakery Manager of out-of-stock product.
Maintains strict adherence to department and company guidelines
related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Assists designer by decorating and writing on cakes in
Assists baker with pulling product from freezer, and dropping
cookies, donuts, etc.
Assists in other areas of store as needed.
- Performs other job related duties and special projects as
Education and Experience:
High school or equivalent, Hy-Vee Food Safety program, and six
months or less of similar or related work.
- Must be physically able to exert up to 50 pounds of force
(energy exerted) occasionally; exert up to 20 pounds of force
frequently; and exert up to 10 pounds of force constantly to move
- Visual requirements include vision from less than 20 inches to
more than 20 feet with or without correction, depth perception,
color vision (ability to identify and distinguish color), and field
- Must be able to perform the following physical activities:
Balancing, stooping, kneeling, reaching, standing, walking,
pushing, pulling, lifting, grasping, feeling, talking, hearing, and
Knowledge, Skills, Abilities and Worker Characteristics:
- Must be able to follow written, verbal or diagrammatic
- Must have the ability to add, subtract, multiply, and divide
- Must have the ability to understand and follow verbal or
demonstrated instructions: write identifying information; and
request supplies verbally or in writing.
This position is continually exposed to a cool environment and
dampness. There is frequent noise, possibility of electrical shock,
and exposure to cleaning solvents. This is a fast paced work
Equipment Used to Perform Job:
Wrapping system, knife, label maker, box cutter, and phone
Deals with customers on a daily basis.
Keywords: Hy-Vee, Cedar Rapids , Bakery Wrapper, Other , Fairfield, Iowa
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