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FT Customer Experience Associate - Work From Home

Company: The Black Tux
Location: Cedar Rapids
Posted on: June 12, 2021

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Benefits (Health-Dental-Vision-401k-PTO) / Equipment provided + wifi stipend - As a Customer Experience Associate you'll: Engage and educate customers on all things The Black Tux- through multiple contact channels- including: phone-chat-and-email (both inbound and outbound); Adhere to all performance expectations and key metrics including Customer Satisfaction and efficiency; De-escalate customers concerns if there is a less than desirable experience; Escalate site issues and troubleshoot with customers...Hiring Fast >>

Keywords: The Black Tux, Cedar Rapids , FT Customer Experience Associate - Work From Home, Other , Cedar Rapids, Iowa

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