Mortgage Loan Officer Assistant
Company: GreenState Credit Union
Location: Cedar Rapids
Posted on: April 10, 2021
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Job Description:
GreenState Credit UnionMortgage Loan Officer
AssistantUS-IA-Cedar RapidsJob ID: 2021-2743Type: Regular
Full-Time# of Openings: 1Category: MortgageGreenState Credit
UnionOverviewFields phone calls and email inquiries, tracking
Member information and documentation, check status and provide
updates of mortgage application and assisting with the mortgage
approval process for Members. Maintains organization of pipeline
and meets necessary and regulatory deadlines. Assists and serves as
a backup to the Mortgage Loan Associate in all aspects of the
mortgage origination process. Pay range for this hourly position is
$17.04 - $25.56 with a progressive benefit package.
ResponsibilitiesPerforms essential duties and responsibilities in
the following areas which may include but are not limited to those
listed and are subject to change. 1. Adheres to the Credit Union's
core values and Service Standards in carrying out GreenState's
mission and vision and values. Supports a diverse and inclusive
work environment.2. Demonstrates a positive member service
(internal and external) focus at all times, greeting members and
guests with a smile and eye contact immediately upon their arrival,
using their name or acknowledging them, and thanking them for their
business.3. Review, filter and reply to MLO emails that are
'customer service' in nature (insurance, account or post-closing
related questions)4. Fields and returns phone calls and emails for
Mortgage Loan Officer.5. Organizes weekly follow up on preapprovals
in process to increase conversion percentage.6. Follows up with
referrals, schedules the initial appointment and answers any
questions the member may have regarding their loan. Schedules the
closing appointment with all necessary parties. Manages MLO
schedule.7. Review and ensure documentation needed for processing
is in file (including but not limited to paystubs/W2s/bank
statements from Member, property related documentation8. Organizes
file in appropriate order as indicated by the checklist and submits
application to processing team.9. Print, prepare and review closing
packages10. Organizes and ensures that closing packages are signed
and correctly completed after loan closing to be sent to
post-closing team.11. Assist with post-closing items and
documentation needed12. Demonstrates teamwork in all interactions
with coworkers and in the completion of all duties and
responsibilities.13. Ensures confidentiality of member
information.14. Supports a diverse and inclusive work
environment.15. Works with Underwriters in meeting their guidelines
and obtaining loan approval.16. Promotes GreenState mortgage
products and GreenState with their contacts in the community.17.
Assists in any necessary training and development needed within the
GreenState Mortgage Loan department.18. Adheres to all state,
federal and credit union regulations, policies, and
guidelines.Qualifications1. Minimum of two years previous related
work experience in the mortgage industry.2. High school diploma or
equivalent (i.e.: GED)3. Knowledge of procedures, forms, secondary
market guidelines and regulations as they relate to mortgage
lending along with knowledge and procedures of Real Estate
purchasing and refinancing.4. Reports to work punctually, works all
scheduled hours, and works additional hours as necessitated by
business demand. During periods of peak demand, job will require a
non-traditional work week with extra hours including evening and/or
weekend duties.5. Ability to prioritize assignments and organize
work efficiently, to handle large volumes of details.6.
Interpersonal skills to represent the credit union in a positive
way during member contact.7. Accuracy and attention to detail
required.8. Ability to operate related computer applications.9.
Ability to work with Realtors and other referral sources on initial
and follow up conversations regarding the initial application and
general mortgage questions.10. Ability to deal tactfully and
efficiently with members and co-workers on a professional level.11.
Must be bondable.12. Must be a registered pursuant to requirements
of the S.A.F.E. Act.Reporting RelationshipReports to the Vice
President / Mortgage Relationship Manager.Supervisory
ResponsibilitiesThis position is not responsible for the
supervision of other employees.Equal Opportunity Employment
StatementGreenState Credit Union is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, or protected veteran status and
will not be discriminated against on the basis of disability.
PI133580719
Keywords: GreenState Credit Union, Cedar Rapids , Mortgage Loan Officer Assistant, Other , Cedar Rapids, Iowa
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