Call Center Representative
Company: Mediacom
Location: Reinbeck
Posted on: April 9, 2021
|
|
Job Description:
Come join the Mediacom team! Mediacom provides a full array of
benefits with employee discounts on cable, internet and much
more!
Training class begins April 26, 2021!
We are hiring for multiple shifts: 8:00 a.m -5:00 p.m., 11:00 a.m.
-8:00 p.m , 9:00 a.m. -6:00 p.m. and 10:00 a.m. -7:00 p.m.
General Responsibilities:
The Collections Associate I will assist Mediacom in maintaining our
revenue stream by speaking with customers about past-due accounts
and assisting them in making payments to ensure their services are
not interrupted. You will accomplish this by participating in
non-pay reminder activities to customers. In addition agents are
eligible for regular incentives driven by individual
performance.
Specific Responsibilities:
* Receiving payment and posting to customer accounts.
* Contacting customers and advising of potential service
disconnection.
* Keeping detailed and accurate records of collection and status of
accounts.
* Assist payment center to ensure customer satisfaction.
* Process payment arrangements and follow through to ensure
arrangements are met in a timely manner.
* Monitor aged balanced reports and assist with collections of NSF
checks.
* Assessing customer needs to determine appropriate payment
arrangements within company guidelines.
* Partnering with other departments to resolve billing or service
disputes.
* Perform other duties as assigned.
Preferred Experience/Skills:
* High School Diploma or equivalent.
* Use of mathematics to solve problems.
* Good listening, negotiation and communication skills.
* Customer service experience preferred.
* Good time management and organization skills.
* Knowledge of PC based word processing and spreadsheet programs,
such as Microsoft Word and Excel.
Keywords: Collections, Revenue, Customer Service
Keywords: Mediacom, Cedar Rapids , Call Center Representative, Other , Reinbeck, Iowa
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsCDL-A Truck Driver - Reefer Description: Decker is announcing the biggest driver pay increase in company history Earn up to .60 CPM Home Weekly Options AvailableDepending on location, ask a recruiter for more information.At Decker Truck Line, (more...) Company: Decker Truck Line Location: Wyoming Posted on: 04/14/2021 OTR CDL-A Truck Drivers - Avg. 60 CPM - Pet & Rider Policy Description: New Sign-On Truck Drivers Class A Company Drivers. CLASS A CDL TRUCK DRIVERS:SOAR TRANSPORTATION GROUP 6,000 NEW HIRE Sign On bonusSoar paid Quarterly Company: Soar Transportation Location: Monticello Posted on: 04/14/2021 CDL-A Truck Driver - Reefer Description: Decker is announcing the biggest driver pay increase in company history Earn up to .60 CPM Home Weekly Options AvailableDepending on location, ask a recruiter for more information.At Decker Truck Line, (more...) Company: Decker Truck Line Location: West Chester Posted on: 04/14/2021 Truck Driver CDL A Description: Decker is announcing the biggest driver pay increase in company history Earn up to .60 CPM Home Weekly Options AvailableDepending on location, ask a recruiter for more information.At Decker Truck Line, (more...) Company: Decker Truck Line Location: Marion Posted on: 04/14/2021 CDL-A Truck Driver - Reefer Description: Decker is announcing the biggest driver pay increase in company history Earn up to .60 CPM Home Weekly Options AvailableDepending on location, ask a recruiter for more information.At Decker Truck Line, (more...) Company: Decker Truck Line Location: Shellsburg Posted on: 04/14/2021 Truck Driver CDL A Description: Decker is announcing the biggest driver pay increase in company history Earn up to .60 CPM Home Weekly Options AvailableDepending on location, ask a recruiter for more information.At Decker Truck Line, (more...) Company: Decker Truck Line Location: Batavia Posted on: 04/14/2021 Truck Driver CDL A - Dedicated- Hogan Description: Now Hiring CDL-A Drivers for Dedicated Midwest Regional Runs Hogan offers our Dedicated Regional CDL-A Truck Drivers: ul li 10,000 Sign-On Bonus for Experienced Drivers li 0.58- 0.63 CPM Starting (more...) Company: Hogan Transportation Location: New Hartford Posted on: 04/14/2021 Class A CDL Truck Drivers- Hogan Description: Hiring CDL-A Drivers Earn 70,000 AnnuallyAverage annual pay of 70,000 and a 10,000 sign on bonus for experienced driversHogan offers our Dedicated CDL-A Truck Drivers: ul Company: Hogan Transportation Location: Hedrick Posted on: 04/14/2021 CDL-A Truck Driver - Reefer Description: Decker is announcing the biggest driver pay increase in company history Earn up to .60 CPM Home Weekly Options AvailableDepending on location, ask a recruiter for more information.At Decker Truck Line, (more...) Company: Decker Truck Line Location: Epworth Posted on: 04/14/2021 Grocery Shopper Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...) Company: Shipt Location: North Liberty Posted on: 04/14/2021 |