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Quick Lane Advisor

Company: Recruitology, Inc.
Location: Cedar Rapids
Posted on: October 19, 2020

Job Description:

Are you self motivated, driven and seeking a career with a company that places customer loyalty and relationships as its highest priority? If this accurately describes you, then we would like to discuss our Quick Lane Advisor position with you.

General Summary

Assist customers with requests for repair and maintenance service. Prepares work orders, distributing work to staff, accurately maintaining records, and any other duties as assigned.

Duties and Responsibilities

Greets customers promptly, provides timely professional services.

Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and selling additional services when appropriate.

Estimates costs and completion time/settles customer accounts.

Communicates with customer about work status.

Promptly addresses and resolves customer viewpoint and service follow-up issues.

Skills Requirements

Minimum of 1 year automotive service advisor experience preferred.

Ford or GM service experience preferred.

Ability to multi task in a fast paced environment

Benefits:

Full benefit package with insurance, vacation, holiday pay, 401k

All applications will be held in strict confidence.

Pre-Employment Drug Screen Required.

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Keywords: Recruitology, Inc., Cedar Rapids , Quick Lane Advisor, Other , Cedar Rapids, Iowa

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