CedarRapidsRecruiter Since 2001
the smart solution for Cedar Rapids jobs

Remote Experienced Tax Expert I – Seasonal

Company: Intuit
Location: Cedar Rapids
Posted on: October 15, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Cedar Rapids , Remote Experienced Tax Expert I – Seasonal, Other , Cedar Rapids, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Welder 2nd Shift
Description: Delhi, IowaJob DescriptionMF2860: Production WelderCOMPANY OVERVIEW For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, (more...)
Company: Stanley Black & Decker
Location: Dubuque
Posted on: 10/24/2020

Cook (Full Time)
Description: Are you looking for an opportunity--to work in your community that allows you to build relationships and make a difference ----Our Mount Carmel Bluffs community is seeking Part Time Cooks to join their (more...)
Company: Presbyterian Homes & Services
Location: Dubuque
Posted on: 10/24/2020

Truck Driver - Average $1,400/Week - $5,000 Sign-On Bonus
Description: Job Description: 10 10 Now Hiring CDL-A Truck Drivers Average Over 1,400 Weekly - Excellent Benefits - 5k Sign-On Bonus Cardinal Logistics is currently seeking
Company: Cardinal - Dubuque, IA
Location: Dubuque
Posted on: 10/24/2020


CONTRACTING OWNER OPERATORS
Description: CONTRACTING OWNER OPERATORS 10 Call us today at 833-924-1416 10 Straightline Moving is one of the fastest-growing agents of Allied Van Lines and is offering advancement opportunities for anyone
Company: Straightline Moving Inc
Location: Dubuque
Posted on: 10/24/2020

Flexible Schedule - Deliver with Uber
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Dubuque
Posted on: 10/24/2020

Cook (Part Time)
Description: Are you looking for an opportunity--to work in your community that allows you to build relationships and make a difference ----Our Mount Carmel Bluffs community is seeking Part Time Cooks to join their (more...)
Company: Presbyterian Homes & Services
Location: Dubuque
Posted on: 10/24/2020

Server - Flexible Hours
Description: Are you looking for an opportunity-to work in your community that allows you to build relationships and make a difference --Our Mount Carmel Bluffs community is seeking part-time Servers / Dietary Aides (more...)
Company: Presbyterian Homes & Services
Location: Dubuque
Posted on: 10/24/2020

Entry Level Outside Sales Career - Travel Incentives (Hiring Now)
Description: Sales Representative - Rural Markets If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity.Have (more...)
Company: Platinum Supplemental Insurance
Location: Dubuque
Posted on: 10/24/2020

Physician / Emergency Medicine / Iowa / Permanent / Dubuque, IA Job
Description: Physician / Emergency Medicine / Dubuque, IA br br Emergency Medicine Physician needed in Dubuque, Iowa Hospital Employed . Highly competitive salary and comprehensive benefit package. Opened BRAND (more...)
Company: Murdock Consulting
Location: Dubuque
Posted on: 10/24/2020

Cook (Part Time)
Description: Are you looking for an opportunity-to work in your community that allows you to build relationships and make a difference --Our Mount Carmel Bluffs community is seeking Part Time Cooks to join their team.-These (more...)
Company: Presbyterian Homes & Services
Location: Dubuque
Posted on: 10/24/2020

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Cedar Rapids RSS job feeds