General Manager 3, Midwest Fulfillment Center - Cedar Rapids, IA
Cedar Rapids, IA
Job Description The General Manager (GM) is responsible for
leading operations teams in Nordstrom’s largest Fulfillment Center
location. Reporting to the Sr. Director, Supply Chain Operations,
this position directly manages a team of both support and
operations, focused on efficiency of day-to-day operations, cost
reductions, key programs and capital projects affecting the
building, and general management of all processing duties.
Developing the team to create a strong culture of growth and
learning is critical to the GM role—enforcing Nordstrom’s position
in the community as the employer of choice.
This is a leadership position that requires a combination of
focus and flexibility, as well as a willingness to play an active
role in the management of our supply chain network. The role
requires a highly resourceful individual with strong emotional
intelligence, self-motivation and an understanding of how to drive
effectiveness and efficiency at scale.
A day in the life...
Strategic in nature and is the functional leader of the building
(~1200 total employees). This level of management takes a leading,
deciding, driving and integrating approach to managing the
Supports Managers across all shifts (24 X 7
operation)—responsible for all processing functional areas in
achieving our customer promise through goals of safety, team and
Drives recruiting, training and development of managers and
employees—including partnering with key support functions to ensure
short and long term plans are defined and executed
Drives effective communication across processing areas to ensure
building alignment to goals and key initiatives, including driving
change management and adoption across teams
Participates as key stakeholder in building level process,
capital or other improvement projects; serves as a subject matter
expert on network-wide improvement/efficiency programs
Partners with Seattle/Corporate teams as necessary to make
recommendations that involve resource allocation and competing
Responsible for achieving defined operational metrics
Plans programs to achieve high-level business objectives
established by top-level management.
Achieves expense objectives within assigned area
Lead and promote LEAN philosophy across all production areas to
ensure continuous improvement in processes and procedures
You own this if you have...
A minimum of 10+ years of Supply Chain leadership experience in
Fulfillment or similar environment. Graduate-level degree in
related discipline a plus.
Proven track record of leading a Fulfillment site of 800,000+ sq
feet and leading/supporting over 1200+ employees
Demonstrated capability in managing large teams, in verbal and
written communications skills and in creating effective
relationships to influence and collaborate.
Prior experience in implementing and leading/sponsoring Lean
initiatives as part of continuous improvements
Proven ability to build effective teams and lead through
influence and collaboration
Ability to develop reliable, cost effective systems and
Demonstrated success at identifying, developing and retaining
Ability to relocate for Midwest placement and future growth
mobility to other Supply Chain locations
Our employees are our most important asset and that’s reflected
in our benefits. Nordstrom is proud to offer a variety of
benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities
and requirements of the job. It’s not all-inclusive. There may be
additional duties, responsibilities and qualifications for this
Nordstrom will consider qualified applicants with criminal
histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or
accommodation should contact the nearest Nordstrom location, which
can be identified at www.nordstrom.com .
Current Nordstrom employees: To apply, log into Workday, click
the Careers button and then click Find Jobs.
Posted 2 Days Ago
About Us We’re a fast-moving fashion company that empowers our
people to be innovative, creative and always focused on providing
the best service to our customers. The retail industry is rapidly
changing, and we have interesting, complex problems to solve every
day – from developing cutting-edge technology and opening new
stores, to designing fresh, must-have fashion.
Whether you’re a genius engineer, a phenomenal salesperson or a
supply chain guru, we invite you to bring your unique talents and
join our team. We’ve been on the Fortune™ 100 Best Places to Work
list for more than 20 years because we reward great work, promote
from within and celebrate diversity.
Our values are the core of who we are. They inspire our
employees, delight our customers and bring our business to life
We strive to know our customers better than anyone else. We
listen, anticipate, build trust and move with speed to deliver on
OWNERS AT HEART
We treat every interaction as an opportunity to make an impact
and deliver excellence.
CURIOUS AND EVER CHANGING
We approach problems with curiosity and create solutions. We
unlock potential to be bold, think big and inspire innovation.
HERE TO WIN
We’re committed to delivering results, both today and tomorrow.
We win as a team by supporting and challenging one another to be
better every day.
WE EXTEND OURSELVES
We treat each other with respect and kindness. We do the small
things that make a big difference. We create a welcoming
environment, helping people feel connected, valued and part of one