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Chat Representative

Company: Robert Half
Location: Cedar Rapids
Posted on: January 16, 2020

Job Description:

Description Robert Half Technology has a job opening for a PC Technician, who has the ability to interact with technical and non-technical users in an understandable and concise manner while solving complex technical issues. This role may be for you if you are a self-starter and a problem solver who enjoys working in a positive, dynamic environment. As the PC Technician, you will work in the Cedar Rapids, Iowa, region. This role is a long-term temporary opportunity.Responsibilities- Ensure that ticket submitters receive frequent and effective communication- Manage and execute technology implementation projects- Communicate with suitable vendors to coordinate needed repairs- Follow company quality standards to ensure the integrity of all electronic data records- Diagnose, repair, rebuild, and refurbish PCs, laptops, monitors, server, and other computer hardware- Track equipment inventory, and suggest and assist with purchases- Record daily data communication transactions, issues and remedial actions or installation activities- Take down, box and ship out of date equipment- Disassemble, pack, move and set up/install on site- Install and repair printers, troubleshooting problems as needed- Support functionality testing and end users- Image and set up new computers- Transfer data from PC to PC and troubleshoot software/hardware as well as break/fix Requirements - Strong problem solving and analytical skills- Comprehensive knowledge of Microsoft Windows 10- Be able to adapt and thrive in constantly changing environments- 1 - 3 years of experience supporting hardware and software for PC and Mac, and knowledge of TCP/IP, DNS, DHCP, LAN, and WAN- Be able to prioritize workload and perform in a fast-paced and challenging environment- Attention to detail and proven ability to follow standard procedures is a requirement- Preferred skills include an understanding of networking such as switching and routing- CompTIA A+ certification required Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. - provided by Dice

Keywords: Robert Half, Cedar Rapids , Chat Representative, Other , Cedar Rapids, Iowa

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