Member Services Coordinator
Company: HealthCheck360
Location: Davenport
Posted on: April 1, 2026
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Job Description:
Member Service Coordinator Location: Davenport, IA (hybrid).
What Our Member Service Coordinators Do and Why It’s Important:
Member Service Coordinators provide exceptional customer service,
supporting participants through their company’s wellness program
and addressing any inquiries or concerns related to our wellness
initiatives. Additionally, this role is the forefront of our
advocacy services, helping members navigate their benefits and
ensuring they receive the support they need. Core Activities of the
Job Include: Answering all questions related to HealthCheck360
products, services, and programs through phone, email and chat
Assisting with tasks that may include processing Physician’s
Screening Forms, participant outreaches, printing or binding, and
other special projects. Providing feedback and presenting solutions
to improve efficiencies and the participant experience Support
advocacy services to help members understand and utilize their
benefits effectively. Schedule: The standard work week for this
position will be Monday through Friday, 8-5pm. Strengths and Skills
Necessary for Success in the Role: For this role, we are looking
for several key characteristics that will be necessary to succeed
in the position: positive, team-oriented, solution focused, highly
organized and even-keeled. About Cottingham and Butler’s Health and
Wellness Division Cottingham and Butler’s Health and Wellness
division was created with the employer's needs and the
participant's experience in mind. We focus on reducing medical
costs, while increasing employee engagement and productivity. This
is accomplished by providing onsite biometric screenings, engaging
participants through technology and programming, educating the
participant with risk-specific targeted communications, and
supporting positive behavior change through our Health Coaching and
Condition Management programs. Want to learn more? Follow us on
www.CottinghamButler.com | LinkedIn | Facebook
Keywords: HealthCheck360, Cedar Rapids , Member Services Coordinator, IT / Software / Systems , Davenport, Iowa
