PC Desktop Support Technician

Company: Johnson County
Location: Cedar Rapids
Posted on: May 18, 2020

Job Description:

Johnson County is currently seeking an experienced professional to join the Information Technology team as a PC Desktop Support Technician.

Knowledge of:

• 
  
• Windows Operating systems
  
• Microsoft Office, Outlook and other business software
  
• Printer installation and support
  
• Circuit boards, processor chips, electronic equipment and computer hardware and software including applications and programming
  
• English language to include grammar, spelling, sentence structure and vocabulary
  
  
  This position will generally:
  
  
  • 
    
  • Support hardware and software for across a large range of applications for internal end users.
    
  • Setup new workstations (desktops, laptops and tablets) via imaging or manual setup.
    
  • Work with our ticketing system for issue resolution.
    
  • Maintain inventory of IT assets.
    
  • Work with and assist other IT staff members to provide effective customer service and support.
    
  • Associate's degree in a computer science related field with 2 years of experience in installing and maintaining personal computers, printers and software systems on a network OR any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
    
    
    
    
    Compensation: Starting pay $26.69- $32.03 per hour, commensurate on experience, plus excellent benefits.
    
    
    AA/EOE
    
    recblid wmbur657hcpv4e34ibt5jq8w6lwkcy
    

Keywords: Johnson County, Cedar Rapids , PC Desktop Support Technician, IT / Software / Systems , Cedar Rapids, Iowa