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Information Systems Manager

Company: US District Court
Location: Cedar Rapids
Posted on: February 14, 2020

Job Description:



The Clerk's Office of the United States District Court for the Northern District of Iowa is seeking applications for a full-time, permanent Information Systems Manager. The Information Systems Manager reports directly to the Chief Deputy and the Clerk of Court. The Information Systems Manager provides leadership to a team of professionals and is the project manager for the court's automated information systems and technologies.

The Information Systems Manager oversees long and short-term planning; research and development; systems analysis and integration; IT policy setting; IT budgeting; automation training; and operational maintenance/support. Technologies supported include the following areas: local and wide area networks; Internet and Intranet services; telecommunications and video conferencing; courtroom technology; jury management systems; electronic case management systems; property management system; and numerous PC-based automation applications.

The Northern District of Iowa is a Federal District Court with offices and courthouses in Cedar Rapids, Iowa and Sioux City, Iowa. This position will require periodic travel between courthouses. The Clerk's Office currently consists of 23 employees and provides administrative support for five Judges and their staff. The court embraces state of the art technology in electronic case management and courtroom presentation equipment.

Representative Duties

While duties may vary, it is anticipated that the duties will include the following:



  • Manages a team of technical professionals by assigning and approving work, establishing performance goals and standards, setting deadlines, evaluating performance, and recommending personnel actions. Assists with the selection of candidates for vacant IT positions and recommends disciplinary actions and promotions for IT staff. Oversees the daily operation of the department to include analyzing workflow, establishing priorities, and setting deadlines. Conducts regular IT staff meetings and communicates operational status and relevant information to staff.

  • Evaluates the organization's technology needs. Develops and implements both short-term and long-range automation improvement plans by considering the court unit's needs, objectives, and capabilities and anticipating future requirements. Performs quality checks and approves the efficiency and effectiveness of all systems and programs prior to implementation. Creates flow charts and forms that are well designed, clear, and easy to understand. Formulates, recommends, implements, and enforces appropriate policies, procedures, and standards. Develops solutions to problems and procedures for accomplishing objectives.

  • Manages courtroom technology and telecommunications capabilities. Maintains oversight of the quality of web development and management to ensure users' needs are consistently met. Manages remote and mobile information systems. Maintains oversight of the court unit's automation equipment and property inventory.

  • Provides technical advice and recommendations to assist CUEs in defining information technology needs and objectives. Develops specific system features to satisfy unique, local needs of the court. Makes adaptations to national systems and/or participates in the planning for, and the acquisition of, specific systems for the court unit. Develops cost benefit analysis for various information technology projects. Meets established deadlines and commitments.

  • Ensures the effectiveness of security systems for hardware, software, networks, data, physical property, and equipment. Manages the IT Continuity of Operations Plan (COOP) and ensures annual testing and plan updates. Develops and implements short-term and long-range automation plans in such areas as automation security, disaster prevention and recovery.

  • Plans, manages and controls IT budgets, expenditures, and property and equipment procurement activities in consultation with management. Assesses and replaces court's hardware to meet users' needs.

  • Meets regularly with supervisors, judges, CUEs, other court units, and vendors to determine IT needs, recommends viable solutions, and maintains collaborative relationships. Reports regularly to judges, court unit executives, supervisors and other court units on the status and priorities of ongoing IT activities, including anticipation of future requirements.

  • Develops presentations, data, and technical briefings on IT related topics. Establishes and ensures effective training in system use and capabilities. Remains current regarding emerging technologies and how they interface with systems. Ensures IT staff are properly trained to effectively complete their respective duties.

  • Oversees the planning, procurement, installation, maintenance, and operation of the following business critical systems ensuring the work of the court is not adversely affected: electronic case management systems; jury/e-Juror systems; local network file servers; property management systems; financial management systems; electronic leave tracking systems; CJA systems; courtroom technology systems; telecommunications systems; Intranet and Internet systems; and Storage Area Network (SAN) systems.

  • Ensures adherence to national IT policies and requirements. Complies with the Guide to Judiciary Policy, the Human Resources Manual, applicable Administrative Office policies and procedures and internal controls guidelines.

  • Addresses other duties as assigned.



    QUALIFICATIONS:

    Applicants must be a United States Citizen or eligible to work in the United States. High School Diploma or GED is required.

    Preferred Education: A bachelor's degree from an accredited college or university in information technology or a field closely related to the subject matter of the position is preferred.

    To qualify for the CL-29, the candidate must possess a minimum of two years of specialized experience, including at least one-year equivalent to work at the CL-28.

    To qualify for the CL-30, the candidate must possess a minimum of two years of specialized experience, including at least one-year equivalent to work at the CL-29 level.

    Specialized Experience: The candidate must meet the qualification standards applicable to positions for the highest level of work effectively supervised. Specialized experience includes progressively responsible administrative, technical, professional, supervisory or managerial experience that provided an opportunity to gain skill in developing the interpersonal work relationships needed to lead a team of employees; the ability to exercise mature judgment; and knowledge of the basic concepts, principles, and theories of management and the ability to understand the managerial policies applicable to the judiciary unit involved.

    Preferred Experience: Prior supervisory or management experience is preferred. Candidates should, at a minimum, be able to discuss management and staff development philosophies.

    The ability to communicate effectively both orally and in writing is critical. The candidate must have excellent interpersonal skills and must be able to effectively communicate with technical support staff and non-technical users. The candidate must be able to maintain complete and highly accurate records and files.

    Excellent organization skills, the ability to respond to requests on short notice, and the ability to manage multiple tasks and stringent deadlines are essential.

    The candidate must exercise good judgment, flexibility, and initiative.

    Benefits:

    The benefits include participation in the Federal Employees Retirement System (FERS) and Thrift Savings Plan, which is similar to a 401K plan with employer matching contributions, Federal Employees Health Benefits, Federal Employees Group Life Insurance, Federal Employees Dental and Vision Programs, Flexible Benefits Program, Long Term Care insurance, 10 paid holidays provided annually, paid vacation and sick leave.

    Please visit http://www.uscourts.gov/careers/benefits for additional information.

    All court employees are in the excepted service and are required to adhere to the Code of Conduct for Judicial Employees which is provided to each employee.

    All employees of the court (except Law Enforcement Officers) are considered "at will" employees and may be terminated with or without cause.

    The applicant selected for this position will be required to submit to and successfully complete a full background investigation which includes fingerprinting, criminal record checks, and a credit check. Every five years thereafter, he/she will be subject to an updated background investigation similar to the initial one. The Information Systems Manager position is a highly-sensitive position within the federal judiciary. Therefore, the selected will be hired provisionally pending a successful completion of the investigation. Unsatisfactory results may result in termination of employment.

    This position is subject to mandatory electronic direct deposit of salary payment.

    The court provides reasonable accommodations to applicants with disabilities.

    The court is an Equal Employment Opportunity employer and welcomes diversity.


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Keywords: US District Court, Cedar Rapids , Information Systems Manager, IT / Software / Systems , Cedar Rapids, Iowa

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