Retail Associate - Cart Attendant
Company: Sam's Club
Location: Cedar Rapids
Posted on: September 14, 2023
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Job Description:
Position Summary...
We are looking for people who take pride in their work to join our
team. You help shape our member's entire shopping experience by
giving them a positive first and last impression.
In the member assist - cart attendant role, you are responsible for
ensuring members see a well-kept parking lot which includes helping
members with their purchases, and ensure there are carts ready and
available. You will also assist our members with their club pick up
orders, helping them load their vehicles, and support creating a
great member experience. This means you are constantly on your feet
and on the go. Rain or shine, sleet or snow, our members count on
you.
You will sweep us off our feet if:
You thrive in fast-paced environments
You're a multi-tasker at heart
You keep member satisfaction as your top priority
You can stand for long periods of time while assisting members
quickly and accurately
You're a problem solver who tackles obstacles head-on to ensure
each task is completed with excellence
You will make an impact by:
Maintaining a positive attitude by smiling, greeting and thanking
members
Providing exceptional customer service to members across the club
as needed, answering any questions they may have
Maintaining a clean, neat, and member-ready area
The member assistant - cart attendant is a great way to start a
fulfilling career at Sam's Club. Apply now!
The above information has been designed to indicate the general
nature and level of work performed in the role. It is not designed
to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees
assigned to this job. The full job description can be made
available as part of the hiring process.
What you'll do...
Ensures club pick up orders are filled by contacting members to
notify when pickup time is delayed; informing members when products
are unavailable (for example, out of stock); offering members
alternative product options when needed; ensuring products are
selected and packaged according to company policies and procedures;
ensuring items are dispensed when members arrive for pickup;
resolving member issues and concerns; and promoting the company's
products and services.
Maintains safety of facility according to company policies and
procedures by conducting safety sweeps; following procedures for
handling merchandise; and correcting and reporting unsafe
situations to facility management.
Provides member service by acknowledging the member and identifying
member needs; assisting members with purchasing decisions;
processing member purchases; assisting with payments according to
company policies and procedures for different membership and
payment types; utilizing cash registers to assist members with
transactions; locating and organizing merchandise; zoning the
designated areas; resolving member issues and concerns; promoting
the company's products and services; organizing and maintaining
availability of carts/flatbeds; assisting members with transporting
items; utilizing cart retrieval equipment according to company
policies and procedures; and maintaining parking lot
cleanliness.
Complies with company policies, procedures, and standards of ethics
and integrity by implementing related action plans; using the Open
Door Policy; and applying these in executing business processes and
practices.
Completes work assignments and priorities by using policies, data,
and resources; collaborating with managers, co-workers, customers,
and other business partners; identifying priorities, deadlines, and
expectations; carrying out tasks; communicating progress and
information; determining and recommending ways to address
improvement opportunities; and adapting to and learning from
change, difficulties, and feedback.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this
position. If none are listed, there are no minimum
qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this
position. If none are listed, there are no preferred
qualifications.
Customer Service, Retail experience including operating cash
register, Working with mobile retail applications
Primary Location...
2605 BLAIRS FERRY RD NE, CEDAR RAPIDS, IA 52402-1802, United States
of America
Keywords: Sam's Club, Cedar Rapids , Retail Associate - Cart Attendant, Hospitality & Tourism , Cedar Rapids, Iowa
Click
here to apply!
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