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Call Center Agent/Customer Service

Company: ProIT Inc.
Location: Cedar Rapids
Posted on: November 24, 2022

Job Description:

We are seeking energetic and reliable professionals to join our team of Call Center Representatives. The successful candidates will be responsible for all aspects of answering incoming customer calls and directing them to the appropriate helpline as needed. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

* Hiring Managers: This position requires meeting strict deadlines and utilizing initiative to make decisions without direct supervision. Candidates should be confident in new technology and be able to work independently with no supervision. Candidates must have at least an associate's degree in a relevant field and at least 1-3 years of experience.

Job Type: Full-time

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* 8 hour shift
* Day shift
* Monday to Friday
Supplemental pay types:
* Bonus pay
* Commission pay
* Signing bonus

Ability to commute/relocate:
* Cedar Rapids, IA 52403: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: ProIT Inc., Cedar Rapids , Call Center Agent/Customer Service, Hospitality & Tourism , Cedar Rapids, Iowa

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