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Shift Supervisor

Company: The Play Station Family Adventure Parks!
Location: Cedar Rapids
Posted on: May 16, 2022

Job Description:

Job Description SUMMARY Assists General Manager with overall leadership and direction of the facility. Ensures Team Members have a clear understanding of goals, expectations, attraction offerings, cleanliness and customer experience during the shift. This position manages the shift requirements for labor, customer service and employee tasks, in accordance to The Play Station standards. The Shift Supervisor maintains a consistent and outstanding guest experience while supporting daily sales goals. JOB DESCRIPTION Leads the facility and restaurant during a shift and delights guests with an unparalleled experience Delegates responsibilities to team and ensures they exceed guest expectations Ensures facility is always clean & stocked Becomes a subject matter expert in each attraction and restaurant area Maintains cleanliness and organization throughout the facility Ensures restaurant is always stocked & prepped for the day Set up and breakdown of the Food & Beverage areas including: dining room, Salad Bar, kitchen and prep areas Masters the open, mid or close routines for the next shift Makes sure facility meets operational, safety and cleanliness standards Develops team members into future leaders Recognizes a job well-done Lives the culture of The Play Station Exemplifies guest service for the whole team Punctual Monitors the performance of financial objectives during each shift Administrative duties as needed including scheduling, maintaining shift logs, financial reviews and new product rollouts JOB REQUIREMENTS Previous management or leadership experience preferred - not required - will train Excellent guest service skills, ability to communicate efficiently to keep team members informed Ability to work nights, weekend and holidays Customer service experience preferred Ability to operate computer, cash register and credit card verification equipment Ability to read, write, speak, and understand English Ability to train and motivate Team Members and perform Team Member level roles High school diploma or GED preferred PHYSICAL DEMANDS While performing the duties of this position, the Shift Supervisor will regularly be required to: Work days, nights, and/or weekends as required Work in noisy, fast paced environment with distracting conditions Read and write handwritten notes Lift and carry up to 30 pounds Move about facility and stand for long periods of time Walk or stand 100% of shift Reach, bend, stoop, mop, sweep and wipe frequently Must have regular, predictable attendance Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00 - $16.00/hour. About The Play Station - Family Adventure Parks: The Play Station is Eastern Iowa's Best place for indoor family fun Featuring two great locations in Cedar Rapids and Quad Cities Each location features its own amazing line-up of attractions and games. In addition to all the fun we feature a wide variety of food items including pizzas, flatbreads, wraps, sandwiches and more Visit our main website to learn more at www.theplaystation.com Learn more about us at www.theplaystation.com. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Keywords: The Play Station Family Adventure Parks!, Cedar Rapids , Shift Supervisor, Hospitality & Tourism , Cedar Rapids, Iowa

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