LifePro Customer Service Representative

Company: Aerotek
Location: Cedar Rapids
Posted on: January 15, 2022

Job Description:

Description:We are looking to hire customer service representatives for the LifePro contact center team. This is a call center role where you will be taking anywhere from 40-75 inbound calls a day. The calls will require candidates to authenticate the call, verify the caller, etc. Calls will be from beneficiaries, customers, etc. checking in on their policies. Calls will be different as it is not a scripted call center. Candidates will need to be comfortable navigating through systems as they will be working through 3-6 tabs at once. Responsible for conserving, maintaining, developing and increasing business volume through existing customers by phone. Develop internal and external customer relationships by providing understandable, concise, and accurate information through written and oral communication.Skills:Customer ServiceRetailHospitalityCall CenterAdministrativeCall centerCustomer supportCustomer service call centerAdditional Skills & Qualifications:Must Have: 1 Plus years of customer service experience (call center environment preferred, if no call center at least 2+ years of customer service in retail/restaurant/etc ) High School Diploma or GED- this is verifiedExperience Level:Entry LevelAbout Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Cedar Rapids , LifePro Customer Service Representative, Hospitality & Tourism , Cedar Rapids, Iowa