Annuity Customer Service Representative
Company: Aerotek
Location: Cedar Rapids
Posted on: April 9, 2021
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Job Description:
Description:Annuities:Provides information on a variety of
complex customer service issues requiring knowledge of life and
health insurance, retirement, annuity and investment products and
transactions focusing on customer satisfaction, quality, and
efficiency.Communicates with customers regarding service request or
problems; documents, evaluates and resolves customer's
inquiries.Works with other departments to complete customer
requests as needed, and minimize escalations. Processes complex and
varied service requests.Skills: CSR, Retail, Waiter, Waitress,
Restaurant, Customer Service, Call Center, Contact Center, Inbound
CallTop Skills Details:Customer ServiceCall CenterInbound
CallsAdditional Skills & Qualifications:High School diploma or
equivalent. -1 year+ customer service (cashier, retail, etc). Call
center preferred. -Fundamental computer knowledge and
maneuverability within window applications. -35 WPM+ (will send IBM
typing tests)Experience Level:Entry Level About Aerotek:We know
that a company's success starts with its employees. We also know
that an individual's success starts with the right career
opportunity. As a Best of Staffing Client and Talent leader,
Aerotek's people-focused approach yields competitive advantage for
our clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
Aerotek.com.The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Cedar Rapids , Annuity Customer Service Representative, Hospitality & Tourism , Cedar Rapids, Iowa
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