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Retail Customer Service Manager - Cedar Rapids

Company: Prince Albert Tuxedos
Location: Cedar Rapids
Posted on: November 11, 2019

Job Description:

Will I be making people smile, learning and making a difference? Yes. Professionally manage a boutique retail store offering men's wedding and prom attire, and two dry cleaning drop off/pick up stores. Assist in sales growth through our stores and partner store's proficiency. With our company, you can be a part of something where you make a difference. (There is no actual cleaning of garments in this role.)Don't know anything about tuxedo rental or dry cleaning? No worries! Not many people do. We are a business like any other, delivering a good product and taking care of our customers. We are no different than say a restaurant or retail store. Our product is cleaning garments (helping people look good) and tuxedo/suit rental (making special days extra special.)How will I contribute?--- Lead customer relations, ensuring each customer receives a positive experience.--- Coach and mentor a staff of six customer service personnel.--- Manage established staff incentive programs.--- Conduct staff educational enrichment meetings/programs.--- Be the contact person for our partner businesses. (Businesses that offer our cleaning services in outlying communities.)--- Assist with formalwear clothing buying.--- Assist with marketing planning and delivery. (i.e. Clean up Hunger Drive, Coats for Kids, Bridal Fashion Shows, etc.)--- Participate within the Company Management Leadership Team. (Help decide big picture initiatives.)What do I need to bring? A successful candidate will be a responsible, reliable, outgoing, friendly person; Be very detail oriented with excellent organizational skills; The ability to adapt quickly to changing priorities; Possess a minimum of three years of retail sales and customer service experience; Have some weekend daytime hour availability.Why us? We have been serving eastern Iowa customers for over 94 years. We have experience doing what we do which has brought us a loyal customer base and success.We provide:--- Paid Holidays, Paid Vacations, Paid Life Insurance, plus Vision, Dental and 401(k) Profit Sharing.--- More? Employee Discounts and No holidays to work.--- Still more? We will provide on the job coaching and mentoring and Friendly co-workers and customers.--- Competitive salary plus weekly, monthly and annual bonus incentives.Come check us out and see what we are about. Hope to see you soon.recblid dg96pr670wmj0paqbtbz77egbjuw6n

Keywords: Prince Albert Tuxedos, Cedar Rapids , Retail Customer Service Manager - Cedar Rapids, Executive , Cedar Rapids, Iowa

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