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Senior Director Supply Chain Regional Operations

Company: Nordstrom
Location: Cedar Rapids
Posted on: June 15, 2019

Job Description:

Job DescriptionThe Sr. Director of Supply Chain Regional Operations is responsible for leading multiple sites in Nordstrom's network. This role provides strategic direction, coaching and mentoring to key site leaders, and ensures the successful implementation of company-wide initiatives to support the Company's long-term goals. This person will also play a critical role in developing and delivering on cost reductions, key programs and capital projects affecting the buildings. Reporting to the SVP, Supply Chain Operations, this position directly manages multiple fulfillment and distribution centers that are in the process of transitioning to omni channel hubs. This role will lead to instill a culture of Safety and Lean, Problem solving mentality across the sites, with a focus on Continuous Improvement and expansion of Operations' Quality capabilities. Developing the team to create a strong culture of growth and learning is critical to the role-reinforcing Nordstrom's position in the community as the employer of choice.

This is a leadership position that requires a combination of focus and flexibility, as well as a willingness to play an active role in the management of our supply chain network. The role requires a highly resourceful individual with strong emotional intelligence, self-motivation and an understanding of how to drive effectiveness and efficiency at scale. This role will be based out of one of our sites and travel to sites in the region (approx. 50%) is expected.

A day in the life...


  • Strategic in nature - responsible for the success of 4-7 sites in the region. This level of management takes a leading, deciding, driving and integrating approach to managing the organization-establishing a set of common objectives and shared mindset
  • Responsible for holding GMs accountable on total facility performance to achieve our customer promise through goals of safety, team and results
  • Guide and mentor GMs and Operations leaders to build and engage productive teams in support of the Nordstrom competencies
  • Proactively drive succession planning within the network
  • Responsible for identifying best in class practices and driving continuous improvements and implementing network process consistency
  • Drives training and development of managers and employees at a network level-including partnering with key support functions to ensure short and long-term plans are defined and executed
  • Drives effective communication across the region to ensure alignment on goals and key initiatives, including leading change management and adoption across teams
  • Participates as key stakeholder in network level process, capital or other improvement projects; serves as a subject matter expert on network-wide improvement/efficiency programs
  • Partners with Seattle/Corporate teams as necessary to make recommendations that involve resource allocation and competing priorities
  • Responsible for achieving defined operational metrics
  • Hold sites accountable on Safety, Quality, Lean (Continuous Improvements) and Cost initiatives (Balanced Scorecard)
  • Lead and promote LEAN/Continuous Improvement culture across all production areas to ensure continuous improvement in processes and procedures

    You own this if you have---

    • A minimum of 15 years of Supply Chain leadership experience in Fulfillment or similar environment.
    • Bachelor's degree required. Graduate-level degree in related discipline preferred.
    • Proven track record of leading multi-site operations and leading/supporting over 2,500+ employees
    • Demonstrated capability in managing large teams remotely, in verbal and written communications skills and in creating effective relationships to influence and collaborate.
    • Prior experience in implementing and leading/sponsoring Lean initiatives as part of continuous improvements
    • Strong belief and experience in data-driven decision making
    • Proven ability to build effective teams and lead through influence and collaboration
    • Ability to develop reliable, cost effective systems and procedures
    • Demonstrated success at identifying, developing and retaining quality talent
    • East Coast position is based in one of our East Coast facilities (Elizabethtown, PA; Upper Marlboro, MD; or Cedar Rapids, IA)

      We've got you covered---

      Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

      • Health
      • Retirement
      • Time Off
      • Merchandise Discount
      • Lifework / EAP resources

        A few more important points...

        The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

        Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

        Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

        By applying, you agree to our Nordstrom Careers Privacy Policy

        -- 2018 Nordstrom, Inc.

        Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Keywords: Nordstrom, Cedar Rapids , Senior Director Supply Chain Regional Operations, Executive , Cedar Rapids, Iowa

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