Guest Service Manager
Company: Holiday Inn Express I-380 @ 33rd Ave. SW
Location: Cedar Rapids
Posted on: November 25, 2022
Take your career to the next level! Have fun while earning a
living! Salary based on your experience and personality. Come join
our exciting team!!!
Duties & Responsibilities
* Responsible for assisting the General Manager by providing
cooperative leadership and managing processes to ensure the hotel
meets and maintains all Company expectations regarding Quality,
Service, Profit, and Teamwork.
* Assist in promoting, developing and maintaining a work
environment that provides an exceptional
* Great service experience for both team members and guests.
* Assist with operating the hotel within an approved annual
* Assists in ensuring Hotels policies and procedures are
consistently communicated and followed. Maintains a high standard
of integrity, service, and hospitality at all times with team
members, customers and co-workers.
Experience, Skills, and Education
* Requires a knowledge of business leadership etiquette, principles
* Requires the ability to speak English and communicate clearly and
effectively, both orally and in writing. Effective communication
includes the ability to handle team member and guests' issues with
finesse and professionalism.
* Requires ability to relate and interact with people in a warm,
friendly and professional manner.
* Requires solid proficiency in computer skills, composition of
letters and reports, and a keen attention to detail.
* Requires the ability to handle multiple tasks simultaneously and
* Ability to work nights and weekends.
Job Type: Full-time
Pay: From $17.00 per hour
* Dental insurance
* Health insurance
* Paid time off
* On call
* Weekend availability
* High school or equivalent (Preferred)
* Customer service: 1 year (Preferred)
Work Location: One location%58047475%
Keywords: Holiday Inn Express I-380 @ 33rd Ave. SW, Cedar Rapids , Guest Service Manager, Executive , Cedar Rapids, Iowa
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