Fast and Fresh Manager

Company: Hy-Vee, Inc.
Location: Cedar Rapids
Posted on: November 25, 2022

Job Description:

*Job Title: * Fast and Fresh Manager

*Department: *Fast and Fresh

*FLSA*: Exempt

*General Function*:

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Presents the best quality product at a competitive retail price to customers.

*Core Competencies*

* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism

*Reporting Relations: *

Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home

Positions that Report to you: Fast and Fresh Employees

*Primary Duties and Responsibilities*:

* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
* Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
* Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include): escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy item, making note of and passing along customer suggestions or requests; performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly and provides friendly, helpful service to customers who call.
* Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
* Determines department goals with store director.
* Writes department work schedule and establishes a daily work plan for the department.
* Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
* Communicates with employees regarding sales and ideas. Handles and satisfies customer issues.
* Figures retail pricing and ensures correct pricing.
* Extends invoices, posts invoices, and oversees department bookkeeping procedures.
* Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
* Conducts inventory of the department.
* Plans displays, promotions, and determines pre-orders.
* Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
* Understands and troubleshoots equipment and ensures maintenance is performed.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and works expected number of hours.

*Secondary Duties and Responsibilities: *

* Ensures pricing is competitive in the market area.
* Attends meetings and seminars and participates in continuing education.
* Fills displays and works in the sales area.
* Unloads trucks, checks in delivered merchandise and places product in appropriate storage area.
* Performs departmental duties as needed.
* Assists in other areas of the store as needed.
* Performs other job related duties and special projects as required.

*Supervisory Responsibilities: *

* Instructs, assigns, reviews and plans work of others.
* Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
* Has the authority to approve employee discipline.
* Has the authority to recommend employee transfer, discharge, and salary increases.

*Knowledge, Skills, Abilities and Worker Characteristics: *

* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

*Education and Experience: *

High School or over one year of related work experience.

*Physical Requirements: *

* Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

*Working Conditions*:

This position is frequently exposed to temperature extremes and dampness. There are possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.

*Equipment Used to Perform Job: *

Telephone, fax, copier, pallet jacks, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, frozen juice machine, coffee maker, cash register, C.A.R.S. reordering system, and gas pumps.

*Financial Responsibility*:

Responsible for company assets, including equipment and merchandise.

*Contacts: *

Daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

*Confidentiality*:

Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.

Are you ready to smile, apply today.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Experience level:
* 2 years
* 3 years
Restaurant type:
* Fast casual restaurant
* Quick service & fast food restaurant
Shift:
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Night shift
Weekly day range:
* Monday to Friday
* Rotating weekends
* Weekend availability

Ability to commute/relocate:
* Cedar Rapids, IA 52404: Reliably commute or planning to relocate before starting work (Required)

License/Certification:
* Driver's License (Preferred)

Shift availability:
* Night Shift (Preferred)
* Day Shift (Preferred)

Work Location: One location%58047475%

Keywords: Hy-Vee, Inc., Cedar Rapids , Fast and Fresh Manager, Executive , Cedar Rapids, Iowa