Studio Manager
Company: Waxing The City of Clive
Location: Cedar Rapids
Posted on: August 6, 2022
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Job Description:
Job Description Opening early April 2022 1005 Blairs Ferry RD NE
Cedar Rapids IA 52403 Join a growing franchise with multiple
locations Fun environment, love people Come work with us LOVE WHAT
YOU DO At Waxing the City, we are passionate about helping our
clients look and feel their best. Studio Managers are true leaders
paving the path to success for our Cerologists-- and the overall
business. From creating a unique experience for our clients to
providing ongoing coaching to the service providers to managing the
needs of the business. Developing a team starts with morning
Huddles to get the day started, weekly 1:1---s to create and track
goals, create a learning environment that allows our Studio
Coordinators and Cerologists-- become their best by celebrating
accomplishments and recognizing areas of opportunity to improve
upon. We hire Studio Managers who will share our commitment to
providing a caring culture and welcoming atmosphere not found
anywhere else. Being a part of Waxing the City means you are part
of something bigger --- you---re a part of improving the
self-esteem of the world. We are seeking an individual who has an
entrepreneurial spirit that will champion the careers of our
Cerologists-- and business to success. This person must thrive not
only on running day-to-day operations but helping the business to
grow. This person must be able to confidently manage all aspects of
the business from client service, human resource management, local
marketing/PR, inventory, and fiscal accountability. This person
will also be passionate about the beauty industry, engaged in
ongoing learning, and enthusiastic about the local community the
studio serves. SUMMARY: The Studio Manager position is responsible
for all day-to-day operation and management of the business and of
leading a team to deliver the ultimate client experience. The
Studio Manager will also work closely with owner(s) to help oversee
human resource management, public relations/marketing, customer
service/relationship management, and fiscal accountability. This
position requires accessibility including first point of contact 24
hours/day, 7 days/week. ESSENTIAL FUNCTIONS: Client Acquisition,
Client Experience, Client Retention Inventory Management Local
Marketing, Community Engagement, Local Studio Social Media, and
Public Relations Staff Recruitment, Hiring, Management, Development
and Retention Studio Upkeep this includes but not limited to the
following; managing cleaning checklist in accordance to the Board
of Cosmetology for the treatment rooms & front lobby area.
Identifying & reporting any broken or unsafe equipment in the
studio to ensure the safety or employees and clients. P&L
Management Execution of System Wide Promotions and Club Orange
Loyalty Program Growth and Retention ROLE SCOPE AND COMPLEXITY:
This role ensures that the business is running at maximum
efficiency, the client experience is delivering on expectations and
goals, the staff is receiving applicable training and development,
and the business is operating at a profit. The Studio Manager is
responsible for oversight of operating according to the laws of the
State and that all employees (Cerologists--) have the appropriate
licenses, abilities to perform the duties assigned, and is adept at
delivering a high-end client experience. MINIMUM QUALIFICATIONS
REQUIRED: 2-year degree or equivalent Effective leadership skills
Excellent written and verbal communication skills Ability to
motivate a team to deliver a superior client experience Exceptional
Customer Service Ability to juggle multiple priorities and
deliverables simultaneously Detail Oriented PREFERRED: 2 years
business and staff management 2 years beauty industry/salon
experience Job postings listed on this site are with independently
owned and operated franchised Waxing the City studios. Any
application or other information submitted through this site is
transmitted directly to the identified location. Each franchised
Waxing the City studio is responsible for making its own local
hiring decisions, determining compensation, benefits, and other
terms of employment. Waxing the City Worldwide, LLC does not direct
or participate in employment conditions or decisions at franchised
locations. By submitting an application or information through this
site you acknowledge that you are applying for employment with a
franchised studio location and not Waxing the City Worldwide,
LLC.
Keywords: Waxing The City of Clive, Cedar Rapids , Studio Manager, Executive , Cedar Rapids, Iowa
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