Service Technician

Company: Orion Talent
Location: Cedar Rapids
Posted on: September 16, 2023

Job Description:

Position Details:
Title: Service Technician
Location: Multiple, remote, home-based, or site-specific location openings nationwide.
Shift: Primarily Mon.-Fri. normal daytime hours.
Compensation: Extremely competitive base pay; varies by experience & location + O/T + bonus + variable daily per diem if out of town + vehicle for service travel + relocation. Total W2 $60K-$100K+.
Benefits: A comprehensive summary of benefits will be provided to all selected candidates.
Travel: Servicing clients typically within 2-3-hour radius with -3-5 nights per month out of town for travel, depending on location. There is no travel for site-specific location openings.
Vaccine Requirement: Not Required.

Position Description:
As the heart of the company, the Service Technician safely performs overhead crane service, maintenance, installation, and repair at customer sites with world-class customer service. Key responsibilities include:
--- Inspect, maintain, repair electrical and mechanical crane and hoist systems at customer locations.
--- Provide rotational on-call service as part of the service team with some emergency response.
--- Troubleshoot & fix electrical, mechanical, and structural problems for certified crane operations.
--- Make corrective recommendations for safe crane operations.
--- Complete, document, and fulfill customer service work orders.
--- Work with and support sales/account reps for service and business growth with customers

Requirements: Good, safe troubleshooting skills and experience on industrial or facilities systems.
--- Industrial electrical/electronics systems knowledge/experience, 3-phase motor control is ideal.
--- Any mechanical experience - gears, drives, motors, controls, brakes. Strong mechanical aptitude.
--- Ability to work at various heights, in some cases up to 60' above ground serving overhead cranes.
--- Must be eligible to work in the United States. Must pass 10-panel drug test prior to employment.
--- No more than 3 moving violations last 3 years, no DUIs last 3 years, and no felonies last 7 years.

Training & Development Program: Company has a robust, world-class training and development program. The first week is orientation at HQ in Springfield, OH for safety and technical training. The second week is remote virtual OSHA-10 & system integration. The next 2-3 months or longer you will have a mentor and shadow Senior Technicians, depending on skills, experience, and development. You will be cleared for individual service after completion. There is continuous coursework and training annually for best-in-class professional development along with growth opportunity for bigger jobs, larger clients, and progression into Senior Tech, and eventually with leadership into Ops Manager, Sales, etc.

Hiring Process: 1) candidate selection. 2) candidate assessment - basic mechanical, basic electrical, basic schematics, basic crane questions, basic math, majority is reading schematics and following diagrams - takes on average -30 minutes to complete. Not a pass or fail, used as an indicator combined with your interview to assess experience for hire. 3) hiring manager virtual interview. 4) offer.

Keywords: Orion Talent, Cedar Rapids , Service Technician, Engineering , Cedar Rapids, Iowa