Company: Orion Talent
Location: Cedar Rapids
Posted on: September 16, 2023
Title: Service Technician
Location: Multiple, remote, home-based, or site-specific location
Shift: Primarily Mon.-Fri. normal daytime hours.
Compensation: Extremely competitive base pay; varies by experience
& location + O/T + bonus + variable daily per diem if out of town +
vehicle for service travel + relocation. Total W2 $60K-$100K+.
Benefits: A comprehensive summary of benefits will be provided to
all selected candidates.
Travel: Servicing clients typically within 2-3-hour radius with
-3-5 nights per month out of town for travel, depending on
location. There is no travel for site-specific location
Vaccine Requirement: Not Required.
As the heart of the company, the Service Technician safely performs
overhead crane service, maintenance, installation, and repair at
customer sites with world-class customer service. Key
--- Inspect, maintain, repair electrical and mechanical crane and
hoist systems at customer locations.
--- Provide rotational on-call service as part of the service team
with some emergency response.
--- Troubleshoot & fix electrical, mechanical, and structural
problems for certified crane operations.
--- Make corrective recommendations for safe crane operations.
--- Complete, document, and fulfill customer service work
--- Work with and support sales/account reps for service and
business growth with customers
Requirements: Good, safe troubleshooting skills and experience on
industrial or facilities systems.
--- Industrial electrical/electronics systems knowledge/experience,
3-phase motor control is ideal.
--- Any mechanical experience - gears, drives, motors, controls,
brakes. Strong mechanical aptitude.
--- Ability to work at various heights, in some cases up to 60'
above ground serving overhead cranes.
--- Must be eligible to work in the United States. Must pass
10-panel drug test prior to employment.
--- No more than 3 moving violations last 3 years, no DUIs last 3
years, and no felonies last 7 years.
Training & Development Program: Company has a robust, world-class
training and development program. The first week is orientation at
HQ in Springfield, OH for safety and technical training. The second
week is remote virtual OSHA-10 & system integration. The next 2-3
months or longer you will have a mentor and shadow Senior
Technicians, depending on skills, experience, and development. You
will be cleared for individual service after completion. There is
continuous coursework and training annually for best-in-class
professional development along with growth opportunity for bigger
jobs, larger clients, and progression into Senior Tech, and
eventually with leadership into Ops Manager, Sales, etc.
Hiring Process: 1) candidate selection. 2) candidate assessment -
basic mechanical, basic electrical, basic schematics, basic crane
questions, basic math, majority is reading schematics and following
diagrams - takes on average -30 minutes to complete. Not a pass or
fail, used as an indicator combined with your interview to assess
experience for hire. 3) hiring manager virtual interview. 4)
Keywords: Orion Talent, Cedar Rapids , Service Technician, Engineering , Cedar Rapids, Iowa
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