Field Support Technician

Company: eXcell
Location: Cedar Rapids
Posted on: January 16, 2020

Job Description:

Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development through our generous, annual training contribution. * * * Contract to Hire Opportunity * * * We are currently looking for a Mobile Tech to provide dispatch break-fix service in the Cedar Rapids area. The successful candidate must have a reliable vehicle and self-motivation to complete service calls without supervision. Work schedule will be M-F, 9 am-6 pm, with some overtime and on-call required. Overview: Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals Documents, maintains, upgrades or replaces hardware and software systems Supports and maintains user account information including rights, security and systems groups Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed Determines and recommends which products or services best fit the customers' needs Relies on instructions and established guidelines to perform the functions of the job Works under immediate supervision Qualifications: Must have 2+ years break-fix experience on PCs, laptops, and printers A+ certification a plus Excellent customer service and organization skills Keen attention to detail on reporting and administrative tasks Knowledge of commonly-used tech support concepts, practices, and procedures Primary job functions typically carried out under the direction of a project leader or manager Must provide own basic tools, cell phone, and reliable transportation (driving reimbursed per company policy) May require an Associate Degree or equivalent W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell Supports Equal Employment Opportunity** eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com. - provided by Dice

Keywords: eXcell, Cedar Rapids , Field Support Technician, Engineering , Cedar Rapids, Iowa