Front Desk Office Assistant - Childcare Center

Company: Friendship Village Retirement Community
Location: Waterloo
Posted on: February 16, 2026

Job Description:

Job Description Job Description Do you have office-front desk, administrative experience? Are you organized and detail oriented? Do you have an upbeat, positive personality and enjoy an environment full of children? It Takes A Village Childcare Center, a branch of Friendship Village Retirement Community, provides childcare services 24 hrs / 365 days childcare to family throughout the Cedar Valley. We are a faith based non-profit that believes our kids deserve the very best, most compassionate care possible. Which means we look for the very best employees. Friendship Village has built a workplace that cultivates creativeness, productivity, and enhances learning in a fun and energetic environment. We are looking for employees that are hardworking, dependable, caring individuals who are dedicated to going the extra mile in everything they do. We want only those who practice open and honest communication and build trust in one another. Is this you? Yes. Well, then we have the job for you. It Takes a Village Childcare (a subsidiary of Friendship Village) is looking for a full-time front office receptionist. It Takes a Village Childcare is a new childcare facility providing safe, secure, fun, and loving childcare 24 hours a day / 365 days a year. The front office assistant/receptionist is responsible for: Provides superior customers service; answers phones and greeting parents, children, and other individuals entering the facility. Responsible for a variety of office duties including; sorts and distributes mail; faxing; filing; preparing reports, letters, and other documentation. Assists with child care scheduling and attendance records Keeps accurate record of child care paper work and compliance documentation, entering information into ProCare childcare software system. Accurately prepares billing statements, records payments and other transaction. Assist with inventory control and orders office supplies. Demonstrates an understanding of state daycare licensure requirements. Assist with daily childcare and child development and learning as needed. Ability to work pleasantly and professionally with teachers and to show empathy and understanding for young children and their parents. Assist with daily housekeeping duties, toy maintenance, preparing room etc. Working Hours: This is a full-time position, 8 a.m.-5 p.m., Monday through Friday, with the possibility of occasional evenings and weekends Qualifications: 2 yrs previous office/front desk experience required Good computer skills including Microsoft Office Excellent communication skills both written and verbal Knowledge of Procare or other Childcare management systems, preferred Basic understanding of state daycare licensure, preferred Previous childcare experience, preferred Applicants are required to pass pre-employment screenings that could include: Criminal background checks, Abuse registry check, Drug test, Physical, and TB test. Benefits available - To employees working 25 hours a week or more: Life Insurance Medical Insurance Dental Insurance Paid Holidays Shift Differentials 401K Additional Benefits - Available to all employees: Wellness Center Continued Training Wages - $11.00-$14.00 Job Posted by ApplicantPro

Keywords: Friendship Village Retirement Community, Cedar Rapids , Front Desk Office Assistant - Childcare Center, Administration, Clerical , Waterloo, Iowa