Administrative Clerk, Cashiering

Company: Toyota Motor Company
Location: Cedar Rapids
Posted on: January 15, 2021

Job Description:

Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company - delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment. Who We're Looking For Toyota's Administration Department is looking for a passionate and highly motivated Administrative Clerk, Cashiering. The primary responsibility of this role is to fulfill all customer account related requests generated within our Customer Service Center (CSC) in a timely manner. Reporting to the Administration Manager, the person in this role will support the Administration Department's objective to process various administrative and processing activities in a prompt and timely manner. What You'll Be Doing * Process requests received in DMS work queues, such as extensions, deferrals, and late charge waivers.* Document activities on customer accounts such as bankruptcy status, transfer of equity and lease, etc.* Process payments and payoffs received at the Customer Service Center.* Contact customer or dealer personnel directly as needed to fulfill requests or tasks.* Contact appropriate vendors/agencies to secure information needed to complete processing.* Research accounts included on system generated exception reports. What You Bring * High school diploma or equivalent.* Excellent verbal communication and interpersonal skills along with good written communication skills.* Strong attention to detail and organizational skills.* Work collaboratively with team members.* Practical application proficiency with Microsoft Office Suite.* Ability to operate a 10 key adding machine. What We'll Bring * During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:* A work environment built on teamwork, flexibility and respect* Professional growth and development programs to help advance your career, as well as tuition reimbursement* Vehicle purchase & lease programs* Comprehensive health care and wellness plans for your entire family* Flextime and virtual work options (if applicable)* Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute* Paid holidays and paid time off* Referral services related to prenatal services, adoption, childcare, schools and more* Flexible spending accounts* Relocation assistance (if applicable) Belonging At Toyota Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc's Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics. Have a question or need assistance with your application? Check out the How to Apply section of our careers page on Toyota.com.

Keywords: Toyota Motor Company, Cedar Rapids , Administrative Clerk, Cashiering, Administration, Clerical , Cedar Rapids, Iowa