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Administrative Assistant / Clerk

Company: TalentBurst, an Inc 5000 company
Location: Cedar Rapids
Posted on: March 26, 2020

Job Description:

Title: Admin Exchange Clerk Duration: 6 month contract, with extension possible based on performance as well as business needs Location: Cedar Rapids, IA -- Responsibilities: Provides accurate and timely handling of requests for payment research, customer overpayments, account maintenance and corrections to monetary transactions. Investigates and resolves returned bank items, processes various reports and reconciles appropriate banking statements. Researches the Lease Exchange and performs required action to clear exchange items. Researches financial transactions in multiple Client and third party systems such as Retail Host, Lease Host, ITS, CDS, CRS, TSO, Lease Exchange, Lease Suspense, CDS Exchange, Client, Client Direct (3rd Party), Lockbox accounting, Collections Host and Bank 800 (Central Collections Bank) Researches and performs required financial transactions on NSF's, Charge Offs, Reinstatements, etc. Researches and processes all NSF transactions received on all accounts including notification to proper department of NSF such as Paid in Full. Processes ACH Reject report and other reports as assigned. Fulfils all assigned customer account related requests in a timely manner. Examples of tasks may include: Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. Fulfil customer document requests using approved processes and procedures. Ensure customer account privacy standards are maintained. Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures. Use email, electronic queue, fax and hardcopy processes as appropriate Perform related duties as assigned by supervisor Software Expertise: Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entry Proficiency in keyboarding skills expected -- Requirements: Education: High school diploma Type & Amount of Experience Knowledge of accounting principles, including debit and credit functions. Ability to resolve escalated issues when traditional methods fail in order to solve unique problems. Experience in book-keeping and or bank experience preferred. Ability to balance and reconcile financial transactions. Strong attention to detail (QA, compliance, re-work, etc.). Ability to effectively communicate both verbally and in written form with all departments and at all levels of the organization, including but not limited to, dealers, corporate departments, third parties (such as banks), etc. Capability to work flexible work hours, which may include day, evening and weekend shifts. Ability to follow instructions and important Ability to learn and use new systems very important Strong attention to detail and organizational skills are required Attendance and punctuality are essential for this position Previous clerical experience helpful Good oral and written communication skills Demonstrated team player -- Physical Requirements: Standard office environment including sitting while performing computer work Some walking to different areas of the department as duties require May include delivering paperwork or stack of items

Keywords: TalentBurst, an Inc 5000 company, Cedar Rapids , Administrative Assistant / Clerk, Administration, Clerical , Cedar Rapids, Iowa

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