Location: Cedar Rapids
Posted on: February 16, 2020
Collabera is ranked amongst the top 10 Information Technology (IT)
staffing firms in the U.S., with more than $550 million in sales
revenue and a global presence that represents approximately 12,000+
professionals across North America (U.S., Canada), Asia Pacific
(India, Philippines, Singapore, Malaysia) and the United Kingdom.
We support our clients with a strong recruitment model and a
sincere commitment to their success, which is why more than 75% of
our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's
needs, but also are committed to our employees' satisfaction as
well. We believe our employees are the cornerstone of our success
and we make every effort to ensure their satisfaction throughout
their tenure with Collabera. As a result of these efforts, we have
been recognized by Staffing Industry Analysts (SIA) as the "Best
Staffing Firm to Work For" for five consecutive years since 2012.
Collabera has over 40 offices across the globe with a presence in
seven countries and provides staff augmentation, managed services
and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching
experience that promotes career growth and lifelong learning. Visit
www.collabera.com to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016,
2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016,
2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing
Firm in the US.
Responsible for the processing of various administrative and
processing activities generated via various queues, including
electronic and paper work queues, system reports, databases and
incoming correspondences. Meet compliance expectations for all
Standard Operating Procedures as well as Policies and Procedures
Essential Duties and Responsibilities:
- Fulfills all assigned customer account related requests in a
timely manner. Examples of tasks may include:
- Transact customer account maintenance requests received in
electronic work queue or file; may include DMS (document management
system), Outlook email, excel, or other sources.
- Fulfill customer document requests using approved processes and
- Ensure customer account privacy standards are maintained.
- Handle incoming customer paper correspondence, including
returned mail, following all established guidelines and procedures.
- Use email, electronic queue, fax and hardcopy processes as
- Perform related duties as assigned by supervisor
--- High school diploma or equivalent experience
Type & Amount of Experience
--- Ability to follow instructions and important
--- Ability to learn and use new systems very important
--- Strong attention to detail and organizational skills are
--- Attendance and punctuality are essential for this position
--- Previous clerical experience helpful
o Good oral and written communication skills
o Demonstrated team player
--- Knowledge of Microsoft Office applications (Word, Excel,
Outlook) is helpful; must be able to learn - track and create
reports, data entry
--- Proficiency in keyboarding skills expected
- Standard office environment including sitting while performing
- Some walking to different areas of the department as duties
- May include delivering paperwork or stack of items
All your information will be kept confidential according to EEO
Keywords: Collabera, Cedar Rapids , Clerk/Administrative Support, Administration, Clerical , Cedar Rapids, Iowa
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