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A / R Collections Specialist

Company: Legacy Manufacturing
Location: Marion
Posted on: January 25, 2023

Job Description:

The Collection Specialist is responsible for understanding and resolving overdue accounts, billing issues, customer claims and the importance of collections.

Schedule:


  • Full-Time
  • Monday-Friday 8:00am - 5:00pm


    Duties and Responsibilities:


    • Main - Accounts Receivable

      • Monitor accounts receivable and identify overdue accounts.
      • Email overdue accounts regarding payments.
      • Identify and resolve customer chargebacks including allowances, pricing, returns, and non-compliance issues.
      • Submit and track disputes of customer chargebacks.
      • Submit regular reports on the status of unpaid accounts and any repayment progress.
      • Work seamlessly with multiple departments throughout the organization on resolving open items on customer accounts.
      • Navigate customer portals to investigate payments, chargebacks, and disputes


      • Assist with other A/R duties as assigned.
      • Special projects as requested by Accounting Manager




        Qualifications:


        • Two-year administrative degree, or two years related experience required.
        • Ability to work independently, be a self-motivator, and work well in a team setting.
        • Proficient use of all Microsoft Office applications as well as general computer skills.
        • Experience with SAP preferred, but not required.
        • Experience with collections, chargebacks, and disputes from large retailers preferred.
        • Excellent problem solving, organizational abilities, and attention to detail.
        • Excellent written and oral communication skills.


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Keywords: Legacy Manufacturing, Cedar Rapids , A / R Collections Specialist, Accounting, Auditing , Marion, Iowa

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